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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Generative AI excels at handling diverse data sources such as emails, images, videos, audio files and social media content.

Retail 90
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Holiday Shopping Readiness: How is Retail Data Security Holding Up?

Thales Cloud Protection & Licensing

Holiday Shopping Readiness: How is Retail Data Security Holding Up? Retailers have been prepping for this season all year and are ready to provide a safe, secure, and seamless customer shopping experience. According to the National Retail Federation (NFR), retail sales during 2024 will grow between 2.5%

Retail 71
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Master? ?Data? ?Management? ?Trends? ?to? ?Get? ?Ahead? ?With?

Reltio

MDM’s Role: Incorporating all transactions and interactions, unstructured data from social media, help chats, video, and audio to create a single view of customer overhauls a company’s ability to understand their customers’ needs. . #2 Both require an MDM platform with Big Data architecture. #4 3 Using unstructured data .

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Companies need help making the dream of digital transformation a reality

IBM Big Data Hub

For example, when a customer contacts the business via chat, email or social media, that text or voice recording is unstructured data that needs to be collected and analyzed as part of the interaction. This is especially important in customer interactions.

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IBM and TechD partner to securely share data and power insights with gen AI

IBM Big Data Hub

Also, Db2 seamlessly integrates with watsonx Assistant’s natural language processing capabilities to analyze unstructured data and derive insights. Streamlined access to effective product descriptions maintained a competitive advantage in online retail.

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How IBM and AWS are partnering to deliver the promise of AI for business

IBM Big Data Hub

IBM, a pioneer in data analytics and AI, offers watsonx.data, among other technologies, that makes possible to seamlessly access and ingest massive sets of structured and unstructured data. One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain.

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The most valuable AI use cases for business

IBM Big Data Hub

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.