CGI

FEBRUARY 18, 2020

CGI-sponsored GTNews survey reveals major challenge for corporate banks—declining client satisfaction (part 1). The 2019 survey reveals corporate clients’ satisfaction level has dropped to the lowest recorded level and is below 50% for the first time, with only 49% of corporate clients rating their bankers as good or excellent.

Retail 90

Retail Access Customer Experience IT 90

CGI

SEPTEMBER 17, 2019

The race for corporate banks to catch up with their retail peers. Corporate and transaction banks (CTBs) face the challenge of delivering services equivalent to those offered by their retail bank peers. Corporates, particularly large corporates, have not experienced the benefits of this evolution in retail banking.

Retail 68

Retail Marketing Consumer Services Access 68

Thales Cloud Protection & Licensing

DECEMBER 11, 2018

As I was starting to write this blog, yet another retail program data breach occurred, for Marriott’s Starwood loyalty program. What I’d originally planned to write about was a topic that directly applies – why retailers of all stripes are not investing in data security. But none of these reasons rose to the top in retail.

Retail 66

Retail Data breaches Encryption Mining 66

CGI

DECEMBER 7, 2017

The challenge ahead for water retailers. Before we all breathe a collective sigh of relief, let’s take a quick look at other markets to get a glimpse of what my lay in store for retailers in this market. To increase margins retailers are increasingly looking to digital transformation. premanath.puch…. Thu, 12/07/2017 - 15:43.

Retail 40

Retail Energy and Utilities Marketing Digital transformation 40

Collibra

SEPTEMBER 5, 2019

Dresner surveyed nearly 800 business intelligence (BI) professionals to examine customer preferences, customer investment and vendor performance in the data catalog space. 47% of Dresner’s survey respondents indicated that they have difficulty accessing data, but simply locating data is only part of the challenge.

Marketing 49

Marketing Analytics Government Financial Services 49

DLA Piper Privacy Matters

JULY 25, 2022

Organisations, including retailers, may collect biometric information via CCTV for a variety of reasons, including to build profiles of the individuals entering their stores, identify returning shoppers or to identify specific individuals that have previously been removed from their premises. The OAIC’s full statement is available here.

Retail 98

Retail Privacy Customer Experience Compliance 98

Collibra

APRIL 11, 2023

Retail is a dynamic and competitive market. In addition to the traditional brick-and mortar-stores, the retail business today includes online and mobile stores. The right kind of data can drive great innovations in retail. This blog outlines what bad data means and how you can stop it from hurting your retail business.

Retail 97

Retail Marketing Compliance Sales 97

CGI

SEPTEMBER 3, 2019

‘People are strange, when you’re a stranger’: A retail bank view into artificial intelligence. For the past five years, CGI has surveyed retail bank customers to identify what they want from banks, how they view alternative providers, and opportunities for further bank investment to provide banks with a view into the year ahead.

Artificial Intelligence 45

Artificial Intelligence Retail Customer Experience Marketing 45

Security Affairs

NOVEMBER 19, 2022

Other campaigns observed by the experts invited recipients to claim gift cards from popular retailers like Home Depot. In this case, the spam messages include links to fake online survey pages that have nothing to do with the retailer’s gift card.

Retail 145

Retail Sales Phishing Passwords 145

Thales Cloud Protection & Licensing

OCTOBER 14, 2024

Thales conducted a focused analysis drawn from its global 2024 Data Threat Report survey, centered on security and IT management professionals working for FinServ organizations to better understand the challenges these entities face in a rapidly shifting threat landscape.

Financial Services 62

Financial Services Cloud Compliance Authentication 62

Security Affairs

NOVEMBER 17, 2022

The sophisticated phishing campaign exploits the reputation of international brands and targets businesses in multiple industries, including retail, banking, travel, and energy. “The landing domain redirects users to a main survey domain.” The site can require up to three taps for a “win,” a high-value gift card.

Phishing 132

Phishing Retail Security IT 132

IBM Big Data Hub

FEBRUARY 12, 2024

How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store. Previously, their direct customers were mostly retailers or resellers, who sold to the end users in store.

Customer Experience 92

Customer Experience Retail Manufacturing Artificial Intelligence 92

Adam Levin

NOVEMBER 23, 2020

A BBB survey conducted in August found that the majority of these scammed consumers made purchases for which they never received products. “Of Don’t click that link… According to the BBB survey, emails wasn’t the most common way scammers pilfered people’s pockets, but it does still happen. On top of that, 80.5%

Passwords 95

Passwords Retail Insurance Phishing 95

IBM Big Data Hub

MARCH 8, 2024

Some forecasts suggest online retail might be responsible for half of all retail revenues by next year. In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline.

Retail 79

Retail e-Discovery Marketing Artificial Intelligence 79

Information Management Resources

SEPTEMBER 4, 2019

At the same time, consumers hold banks to tougher disclosure standards than government agencies, health care organizations and retailers, according to Experian.

Data breaches 29

Data breaches Retail Government Security 29

Dark Reading

DECEMBER 6, 2017

More than 20% lack a breach response plan altogether, a new survey shows.

Retail 47

Retail 47

Thales Cloud Protection & Licensing

OCTOBER 10, 2022

We live in a digital world in which we engage with significant social, government, retail, business and entertainment services now delivered without any direct human service management. Given this, it is hardly surprising that respondents to the Thales survey did not trust social media companies. Tue, 10/11/2022 - 06:46.

Personal data 71

Personal data Data breaches Government Authentication 71

IT Governance

JULY 20, 2018

Unfortunately, world-famous retailer Fortnum & Mason was recently let down by a weak link – survey company Typeform – that exposed the personal data of 23,000 of its customers. The data of approximately 23,000 competition and survey participants who inputted into a Typeform form has been involved in this breach.

Personal data 50

Personal data Retail Data breaches GDPR 50

IT Governance

NOVEMBER 14, 2018

For example, a marketing executive at a retailer hires a company to conduct a survey on shoppers’ browsing habits. The executive (and the retailer generally) is the data controller, and the company conducting the survey is the data processor. Sounds simple enough.

GDPR 96

GDPR Retail Data collection Personal data 96

IBM Big Data Hub

SEPTEMBER 6, 2023

In a May 2023 survey carried out by IBM and Momentive.ai , 67% of CMOs reported that they plan on implementing generative AI in the next 12 months and 86% plan to do so within 24 months. For example, a retail clothing company might use generative AI to customize email or online experiences tailored for different customer personas.

Marketing 112

Marketing B2B Customer Experience Communications 112

Security Affairs

APRIL 16, 2023

New Android malicious library Goldoson found in 60 apps +100M downloads Siemens Metaverse exposes sensitive corporate data CISA adds bugs in Android and Novi Survey to its Known Exploited Vulnerabilities catalog Volvo retailer leaks sensitive files A cyberattack on the Cornwall Community Hospital in Ontario is causing treatment delays Google fixed (..)

Data breaches 98

Data breaches Security Libraries Retail 98

CGI

JANUARY 10, 2019

Recent surveys reveal that shoppers still significantly value interaction with a human sales assistant. As emerging technologies and innovation come together to revolutionize retail, the physical store of the future is only limited by imagination. One of the world’s leading online book retailers offers a great example.

Customer Experience 58

Customer Experience Retail Sales Digital transformation 58

Thales Cloud Protection & Licensing

NOVEMBER 20, 2018

Back in July, we shared a blog featuring survey results of 1,000 UK consumers. The survey delved into their purchasing plans ahead of Amazon Prime Day, and gauged how many had digital assistants at the top of their shopping list.

Security 66

Security IoT Retail Privacy 66

Thales Cloud Protection & Licensing

NOVEMBER 18, 2024

According to the 2024 AFP Payments Fraud and Control Survey Report , 80% of organizations were victims of payment fraud attacks or attempts, a 15-percentage point increase from the previous year. The Expanding Fraud Landscape Fraud is as big a problem as ever – if not worse. But that likely doesn’t come as much of a surprise.

Financial Services 62

Financial Services Encryption Digital transformation Compliance 62

IBM Big Data Hub

OCTOBER 30, 2023

According to a survey by the MIT Sloan Management Review, nearly 85% of executives believe generative AI will enable their companies to obtain or sustain a competitive advantage. One of the largest children clothing retailer in the US utilizes this solution to streamline its complex supply chain.

Analytics 77

Analytics Retail Cloud Insurance 77

Security Affairs

DECEMBER 4, 2018

More than 83 percent of organizations responding to a recent survey reported making new or improved organizational security enhancements. The retail industry is cyclical, so certain times of the year — including the holiday season or when kids go back to school — are particularly busy. happened at retail establishments.

Retail 111

Retail Cybersecurity Data breaches Risk 111

Security Affairs

NOVEMBER 25, 2021

Online surveys designed to steal personal information. Be wary of online retailers who use a free email service instead of a company email address. Post on social media posts, apparently shared by a known friend, offering vouchers, gift cards, freebies, and contests. Only purchase items from official, encryption-using websites.

e-Delivery 144

e-Delivery Passwords Retail Phishing 144

Thales Cloud Protection & Licensing

AUGUST 31, 2022

At 10 percentage points higher than the overall survey base, this speaks well for the financial services industry focus on access control security. According to the survey, 66% of the financial organizations use more than 25 SaaS applications, and 72% of them reported they use more than one cloud (IaaS) provider.

Financial Services 62

Financial Services Cybersecurity Cloud Computer and Electronics 62

Hunton Privacy

OCTOBER 13, 2016

Many respondents believed that responsibility for computer security and protecting user data should fall to the entity with which they interact online ( e.g. , a bank or online retailer).

Security 40

Security Passwords Retail Risk 40

eSecurity Planet

MAY 2, 2024

The 2023 vendor surveys arriving this quarter paint a picture of a cybersecurity landscape under attack, with priority issues affecting deployment, alert response, and exposed vulnerabilities. The vendor surveys report that: Cisco: Analyzed that 35% of all attacks in 2023 were ransomware. 60% of all breaches come from the USA.

Cybersecurity 121

Cybersecurity Ransomware Passwords Cloud 121

IT Governance

NOVEMBER 14, 2018

Black Friday and Cyber Monday are almost upon us, kickstarting what retailers hope will be a successful trading period. However, retailers offering both a physical and digital presence stand to gain the most, as the omnichannel approach is favoured by 69% of UK-based survey respondents. Need more information?

Retail 78

Retail Personal data GDPR Risk 78

Security Affairs

JUNE 10, 2021

In 2020, a multi-stage scam called Rabbit Hole targeted companies’ brands, primarily retail and online services. Users received a link from friends, via social media or in messengers with the request to take part in a competition, a promotional offer or a survey. On average, users visited 40,000 fraudulent websites every day.

Phishing 133

Phishing Retail Insurance Risk 133

Krebs on Security

DECEMBER 18, 2018

“Marketing and digital strategy roles drive top line revenue for firms—the latter is particularly important in retail and banking businesses as so much commerce moves online,” Conroy said. “Some companies are even moving the cybersecurity function to report up through the CFO,” Knight said.

Security 239

Security Marketing Cybersecurity Data breaches 239

Thales Cloud Protection & Licensing

NOVEMBER 22, 2017

This year is expected to see similarly high numbers which is paralleled by increasing retailer anxiety about the state of their cybersecurity. In fact, according to our recent survey of retailers , 88% feel vulnerable to data threats. Almost 1 million visited physical stores.

Risk 90

Risk Retail Digital transformation Authentication 90

The Last Watchdog

MAY 2, 2019

A recent survey of more than 1,000 senior execs and IT professionals, called the AppRiver Cyberthreat Index for Business Survey, showed a high level of awareness among SMB officials that a cyberattack represents a potentially devastating operational risk. These stark realities are beginning to sink in.

Risk 182

Risk Cybersecurity Passwords Ransomware 182

Thales Cloud Protection & Licensing

NOVEMBER 26, 2018

Those across the manufacturing and utilities industries had the highest preparedness rates at 91%, while retail had the lowest across both countries at 78%. The survey was issued in November 2018 by Censuswide. Base number of survey participants. Base number of survey participants. Retail, Catering & Leisure.

GDPR 81

GDPR Data breaches Retail Manufacturing 81

OpenText Information Management

FEBRUARY 15, 2023

A recent global IDC survey and report revealed that most … The post B2B integration powers supply chain performance appeared first on OpenText Blogs.

B2B 59

B2B IT Retail 59