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The customer experience evolution: Today’s data-driven, real-time discipline

IBM Big Data Hub

How we arrived at this CX environment Early days of retail Before mass media, it was harder to know what other products were available outside of the ones offered by the local store. They were much less likely to have any meaningful relationship with the product manufacturer unless those products were made and sold locally.

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More than half of consumers would consider legal action if their data was compromised during a breach

Thales Cloud Protection & Licensing

Those across the manufacturing and utilities industries had the highest preparedness rates at 91%, while retail had the lowest across both countries at 78%. The survey was issued in November 2018 by Censuswide. Base number of survey participants. Base number of survey participants. Manufacturing & Utilities.

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SHARED INTEL: Study shows mismanagement of ‘machine identities’ triggers $52 billion in losses

The Last Watchdog

Hudson: We have about 400 customers worldwide: big banks, big airlines, airplane manufacturers, big payment card companies, big health care insurers, big retailers. This survey categorizes many, many instances like that that. The study looked at firmographics and technographics and factored in actual events. It’s a real threat.

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Calculating the Benefits of the Advanced Encryption Standard

Schneier on Security

From the conclusion: The result of performing that operation on the series of cumulated benefits extrapolated for the 169 survey respondents finds that present value of benefits from today's perspective is approximately $8.9 On the other hand, the present value of NIST's costs from today's perspective is $127 million.

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2024 State of Cybersecurity: Reports of More Threats & Prioritization Issues

eSecurity Planet

The 2023 vendor surveys arriving this quarter paint a picture of a cybersecurity landscape under attack, with priority issues affecting deployment, alert response, and exposed vulnerabilities. The vendor surveys report that: Cisco: Analyzed that 35% of all attacks in 2023 were ransomware. 60% of all breaches come from the USA.

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Streamlining supply chain management: Strategies for the future

IBM Big Data Hub

The challenges continue: one 2023 survey found 44% of companies had to make changes in the past year due to issues with their supply chain footprint, and 49% said supply chain disruptions had caused planning problems. Access the Food Trust ebook Building strong partnerships Strong relationships are a key part of any business strategy.

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How SMBs can use Microsoft® 365 Copilot® for a competitive advantage

OpenText Information Management

In fact, Microsoft’s latest survey of small business trends, challenges, and opportunities revealed that one-third of SMBs consider AI a “top four” priority, and 71% have plans to either begin or accelerate AI investments within the next year.

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