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How chatbots can provide a better customer experience

IBM Big Data Hub

However, through the implementation of NLP and business knowledge bases in chatbots, automated responses to the frequently asked questions (FAQS) can be deployed quickly. Watson has solved the problems of business owners across a variety of industries, including banking, retail, government, insurance, and healthcare.

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The Hacker Mind Podcast: The Internet As A Pen Test

ForAllSecure

Chris Gray of Deep Watch talks about the view from the inside of a virtual SOC, the ability to see threats against a large number of SMB organizations, and the changes to cyber insurance we’re seeing as a result. VAMOSI: Cybersecurity insurance. cyber insurance as a whole was changing heavily. And why is that?