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Wells Fargo refunds insurance premiums to hundreds of thousands of customers who bought “add-on” services such as pet insurance, identity theft, home warranties, debt protection, and legal services. How deep did the cultural rot go? File this one under (a) Governance and (b) Compliance.
Archival services imply long-term storage of content such as pension records, life insurance policies, real-estate transactions, magazines, and much more. This can help improve IG of content sprawl, reduce information silos, increase collaboration, promote knowledge sharing, search across content repositories, etc. Retrieved June 2021.
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