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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

Retail 90
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Retailers increase cyber security spending, but attacks continue to rise

IT Governance

The UK’s biggest retailers are spending more than ever on cyber security but are continuing to see an alarming rise in cyber attacks and data breaches due to the ever-evolving threat landscape, a report has found. Are retailers investing wisely? What are the biggest threats? Where can you start?

Retail 72
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Holiday Shopping Readiness: How is Retail Data Security Holding Up?

Thales Cloud Protection & Licensing

Holiday Shopping Readiness: How is Retail Data Security Holding Up? Retailers have been prepping for this season all year and are ready to provide a safe, secure, and seamless customer shopping experience. According to the National Retail Federation (NFR), retail sales during 2024 will grow between 2.5% trillion and $5.28

Retail 71
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It’s time to think twice about retail loyalty programs

Thales Cloud Protection & Licensing

As I was starting to write this blog, yet another retail program data breach occurred, for Marriott’s Starwood loyalty program. What I’d originally planned to write about was a topic that directly applies – why retailers of all stripes are not investing in data security. But none of these reasons rose to the top in retail.

Retail 66
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MY TAKE: New ‘cyberthreat index’ shows SMBs cognizant of big risks, ill-prepared to deal with them

The Last Watchdog

A recent survey of more than 1,000 senior execs and IT professionals, called the AppRiver Cyberthreat Index for Business Survey, showed a high level of awareness among SMB officials that a cyberattack represents a potentially devastating operational risk. These stark realities are beginning to sink in.

Risk 182
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Collibra Catalog leads the field in Dresner’s market survey

Collibra

Dresner surveyed nearly 800 business intelligence (BI) professionals to examine customer preferences, customer investment and vendor performance in the data catalog space. 47% of Dresner’s survey respondents indicated that they have difficulty accessing data, but simply locating data is only part of the challenge.

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The GDPR: Everything you need to know about data controllers and data processors

IT Governance

For example, a marketing executive at a retailer hires a company to conduct a survey on shoppers’ browsing habits. The executive (and the retailer generally) is the data controller, and the company conducting the survey is the data processor. Sounds simple enough.

GDPR 99