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Users can now manage roles and folder access directly from the side panel, making collaboration setup faster and reducing time spent on administrative tasks. New business scenario: Customer service A new Customer Service business scenario has been added to the Business Process Library.
The insurance company was already reviewing its information governance processes before New York Department of FinancialServices introduced new regulatory standards in March 2017. Recordsmanagement and business collaboration demonstrated impressive results and feedback that could shape future activity.
First, in the area of recordsmanagement, the GDOR requires organisations to actually know what records containing persona data they have and where they are. After all, the ICO has been focusing on the need for effective recordsmanagement for years. But this approach isn’t going to work. This is not a new concept.
Hubert Saint-Onge has extensive experience as a senior executive at major Oil & Gas and FinancialServices companies. He has also co-authored several books on information and knowledge management. He has worked closely with companies in both Pharmaceutical and FinancialServices industries.
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