Data Matters

AUGUST 19, 2020

On July 21, 2020, the New York State Department of Financial Services (NYDFS or the Department) issued a statement of charges and notice of hearing (the Statement) against First American Title Insurance Company (First American) for violations of the Department’s Cybersecurity Requirements for Financial Services Companies, 23 N.Y.C.R.R.

Financial Services 68

Financial Services Cybersecurity Insurance Risk 68

Data Matters

SEPTEMBER 4, 2019

The National Association of Insurance Commissioners (NAIC) held its Summer 2019 National Meeting (Summer Meeting) in New York City from August 3 to 6, 2019. The Summer Meeting was highlighted by the following activities. Under the Revised CFR Model Laws, a “reciprocal jurisdiction” includes (a) a non-U.S.

Insurance 68

Insurance Paper Risk Big data 68

Collibra

MARCH 26, 2025

I love meeting new people, building relationships and learning from others. Some of the user groups Collibra offers: Industry-specific groups: Financial services, healthcare, life sciences, insurance, higher education and more Regional groups: Chicago, UK, Canada, Benelux and Nordics, DACH (and growing!)

Financial Services 52

Financial Services Insurance Education Government 52

The Last Watchdog

JANUARY 30, 2019

Turn the corner into 2019 and we find Citigroup, CapitalOne, Wells Fargo and HSBC Life Insurance among a host of firms hitting the crisis button after their customers’ records turned up on a database of some 24 million financial and banking documents found parked on an Internet-accessible server — without so much as password protection.

Risk 147

Risk Financial Services Insurance Data breaches 147

OpenText Information Management

JANUARY 24, 2025

Several European Supervisory Authorities (ESAs) such as the European Banking Authority , the European Securities and Market Authority , and European Insurance and Occupational Pensions Authority maintain current DORA information, including updates to regulatory technical standards, implementation guidance, and other relevant topics.

IT 52

IT Compliance Risk Cloud 52

IBM Big Data Hub

MARCH 20, 2024

Organizations in the financial services, healthcare and other regulated sectors must place an even greater focus on managing risk—not only to meet compliance requirements, but also to maintain customer confidence and trust. Read to learn more about cloud adoption within financial services?

Cloud 72

Cloud Financial Services Risk Business Services 72

IBM Big Data Hub

SEPTEMBER 14, 2023

As enterprises modernize and migrate workloads to IBM Cloud, they often run into requirements that certain components of their application workloads to run on other cloud service provider networks. insurance, banking, healthcare, etc.)—to What are the different ways multicloud workloads can connect and communicate?

Cloud 70

Cloud Financial Services Insurance Compliance 70

Data Protection Report

FEBRUARY 8, 2022

According to the settlement agreement, the AG concluded that EyeMed’s security practices did not meet the requirements of the SHIELD Act with respect to four requirements: authentication, password management, logging and monitoring, and data retention in the email account. In total, information for approximately 2.1 SHIELD Act.

Passwords 98

Passwords Financial Services Authentication Insurance 98

HL Chronicle of Data Protection

MAY 13, 2019

In the past two years, multiple state bills that have been introduced in the US to provide for cybersecurity requirements and standards to the insurance sector, with recent legislative activity taking place in particular within the States of Ohio, South Carolina, and Michigan. NYDFS: Setting a new bar for state cybersecurity regulation.

Insurance 40

Insurance Cybersecurity Data breaches Financial Services 40

DLA Piper Privacy Matters

FEBRUARY 28, 2022

Most incidents reported originate from the private sector ( 3,667 ), with 2,707 incidents reported from public sector organisations in Ireland such as public sector bodies, banks, insurance and telecom companies. Financial Services Sector Focus. In November, the DPC launched the revised Breach Notification Webform.

Financial Services 97

Financial Services Data breaches Personal data Compliance 97

Thales Cloud Protection & Licensing

APRIL 1, 2021

Microsoft DKE using Thales Luna HSMs makes it easy for organizations to follow security and key management best practices to meet compliance needs, while still realizing the benefits that hosting data in Microsoft Azure has to offer. Enhanced control and security over sensitive data in Microsoft Azure with Luna HSMs.

Encryption 79

Encryption Compliance Cloud GDPR 79

OpenText Information Management

JULY 9, 2024

The financial services sector, long rooted in traditional methods and complex operations, is experiencing a dramatic transformation. Forget the outdated image of clunky fax machines—today’s digital fax and capture offer a sleek, efficient, and secure way to manage information in the modern financial world.

Paper 64

Paper Financial Services Blockchain Compliance 64

Reltio

FEBRUARY 23, 2023

Health insurance companies need an accurate view of providers to enable better patient experience, such as a best-in-class physician finder. Under these models, providers and insurance companies have incentives to save money and improve patient outcomes. Providers need to adopt value-based care to get money from insurance companies.

MDM 98

MDM Sales Insurance Marketing 98

ChiefTech

JANUARY 30, 2013

When McDonalds introduced self-service in 2004 it increased orders, also resulting in more staff being needed to meet demand. Ultimately this is a user experience design problem. Image credit: Self checkout fail by ~IloveAleu CC-BY-NC-ND.

Retail 74

Retail IT Financial Services Insurance 74

Reltio

NOVEMBER 9, 2020

Our innovative customers span different industries like life sciences, financial services and insurance, healthcare, CPG, apparel, retail, travel and hospitality and high tech. If you need speed and agility, legacy on-premises MDM systems, even those that are hosted in the cloud, won't meet your needs. Jan 8, 2020.

Customer Experience 72

Customer Experience MDM Retail Data science 72

Info Source

JANUARY 30, 2025

In 2025, I predict this mix shift will accelerate for several reasons, each reinforcing the other: Increased Willingness to Meet Multi-Channel Communication Demands : Particularly in B2C transactions, driven by the pressure to meet heightened customer experience expectations.

Marketing 52

Marketing B2B Digital transformation Customer Experience 52

Reltio

JULY 6, 2018

A leading health insurer created a single view of their members across multiple systems to execute a member-centric omnichannel strategy. Reltio Cloud enabled a Member 360 solution, providing visibility into the entire touch-point history for each member and optimizing member experience while meeting HIPAA compliance requirements.

MDM 60

MDM Insurance Retail Cloud 60

Collibra

MAY 14, 2021

This conference brought together data and analytics leaders from top industries such as government, banking, financial services, insurance, and manufacturing. By adaptation, Gartner means having technologies and practices that easily, or even automatically, shift to meet the changing needs of the business and market.

Analytics 59

Analytics Metadata Government Financial Services 59

eSecurity Planet

OCTOBER 5, 2021

Banking, financial services, and insurance industries constitute the largest share of adopters, with North America leading adoption, according to Orbis Research. Stratistics MRC estimates that the global multi-factor authentication market will reach $13.59

Authentication 105

Authentication Passwords Access Computer and Electronics 105

Info Source

JULY 6, 2023

For example, if your experience as an end customer in an interaction with your bank, insurance carrier, car dealer etc. t starts with the prospect, who has researched alternatives based on her/his specific needs selecting a financial services provider and type of loan and submitting a request.

Customer Experience 52

Customer Experience Communications Financial Services Marketing 52

Lenny Zeltser

JUNE 21, 2024

Further down were CISOs at financial services or insurance firms. We often want to meet these leaders, establish relationships with them, and perhaps even learn from them. CISOs of All Types Industry veteran Andrew Hay once posted a tongue-in-cheek "CISO hierarchy of industry respect."

Security 56

Security Sales Financial Services Cybersecurity 56

Thales Cloud Protection & Licensing

MARCH 31, 2025

Industries on High Alert Financial Services : Transactions, trading algorithms, and high-value customer data. Healthcare : Patient records, genomic data, and insurance files. Once quantum computers are available they can retroactively unlock vast amounts of sensitive information once thought secure.

Security 62

Security Encryption e-Discovery Compliance 62

OpenText Information Management

MAY 16, 2022

I can’t tell you how great it was to meet with people in person again. I recently attended two really amazing events: the MoneyLive Summit in London and the OpenText™ Middle East Summit in Dubai.

Customer Experience 64

Customer Experience Financial Services Digital transformation IT 64

IBM Big Data Hub

JANUARY 18, 2024

Interact when and where customers are Conversational marketing can be deployed across a wide variety of platforms and tools to meet your customers where and how they prefer. Insurance Your customers seek real-time, personalized and accurate responses whether they’re requesting quotes , filing an insurance claim or making payments.

Sales 85

Sales Artificial Intelligence Communications Marketing 85

Info Source

MAY 13, 2020

The most popular reason why processes were not always strictly followed was that employees may deviate to meet customer needs (58%). The global survey was sponsored by ABBYY and executed by Opinium Research in March 2020 with organizations across healthcare, financial services, logistics and transportation, and government.

Mining 52

Mining Customer Experience Financial Services Insurance 52

Info Source

JANUARY 24, 2019

By making traditionally analog data available as digital assets, our customers are achieving dramatically improved processing times and better meeting modern customer expectations, without the time and expense of re-engineering hundreds of manual processes.”.

Artificial Intelligence 40

Artificial Intelligence Healthcare Marketing Financial Services 40

Reltio

OCTOBER 4, 2018

based healthcare insurer, one of the largest U.S.-based As these numbers are growing by the second, our multi-cloud platform supported on both AWS and GCP provides the elastic and scalable horsepower to meet demanding workloads, and the aggressive growth objectives of global enterprises.

MDM 69

MDM Cloud Analytics GDPR 69

Info Source

APRIL 25, 2019

Businesses understand that they need to meet their customers where they are and engage with them in the most personalized way possible – this will determine their survival in a highly competitive digital transformation market landscape.

Customer Experience 40

Customer Experience Digital transformation Insurance Financial Services 40

Rocket Software

FEBRUARY 25, 2022

Organizations can minimize the possibility of conflicts, issues or discrepancies while improving their ability to deliver quality experiences and meet compliance requirements through precise automation.

Compliance 59

Compliance Financial Services Risk Insurance 59

Hunton Privacy

NOVEMBER 10, 2016

Telecommunication and technology companies were the most represented respondents, followed by insurance and financial services companies, as well as pharmaceutical and healthcare companies. and less than half operate in South America and Asia.

GDPR 45

GDPR Data Privacy Compliance Privacy 45

Data Protection Report

OCTOBER 24, 2022

On October 18, 2022, the New York Department of Financial Services announced a settlement with EyeMed, a licensed life, accident, and health insurer, with respect to a security incident that occurred in 2020. At the time, EyeMed was rolling out MFA, but had not yet implemented it on the affected email box.

Cybersecurity 52

Cybersecurity Personal data Risk Access 52

CGI

DECEMBER 22, 2016

These innovative startups are focused on taking a share of bank customers, products and revenues through new digital services, and staying ahead of them is high on banks’ agendas. What do consumers want, and how can banks out compete the FinTechs in meeting their expectations? In 2016, we surveyed 1,670 consumers across the U.S.,

Financial Services 45

Financial Services Retail IoT Insurance 45

Rocket Software

MARCH 11, 2022

According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. In addition, flexible, all-inclusive licensing options significantly lower terminal emulation costs.

Retail 52

Retail Manufacturing Compliance Access 52

Rocket Software

NOVEMBER 16, 2021

Engaging automation can ensure around-the-clock compliance for highly regulated industries such as financial services, insurance, healthcare and cybersecurity that often rely on legacy technology. These tools provide customer support and services that meet the expectations of today’s modern consumers.

Customer Experience 52

Customer Experience Financial Services Insurance Compliance 52

Info Source

MARCH 20, 2019

Kofax is the only vendor that delivers a broad set of AI with RPA to meet enterprise automation ambitions including cognitive document automation. Kofax provides a rapid return on investment for over 20,000 customers in financial services, insurance, government, healthcare, supply chain, business process outsourcing, and other markets.

Digital transformation 56

Digital transformation Unstructured data Compliance Financial Services 56

CGI

JANUARY 12, 2017

This last blog shares some key recommendations for both banks and FinTechs as they compete to meet evolving consumer expectations and position themselves for growth. Many robo-advisors are FinTechs, but some incumbent players, like Schwab, have innovated internally to develop their own robo-advisory services to meet market demand.

Financial Services 40

Financial Services Education Marketing Risk 40

eSecurity Planet

JANUARY 11, 2022

With robust encryption policies, Evervault can help reduce insurance premiums and offers PCI-DSS and HIPAA compliance automation. Cowbell Cyber is a dedicated cyber insurance company that relies on continuous risk assessment, AI data analytics, and real-time underwriting to give clients pre- and post-breach services.

Cybersecurity 142

Cybersecurity Cloud Compliance Analytics 142