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Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. These solutions are increasingly utilized in end-to-end automation of business processes. Both segments experienced double digit growth YOY.
In our vertical market sizing and analysis, we cover horizontal use cases e.g., accounting, HR management, as well as vertical specific use cases e.g., bank account opening, mortgage processing and insurance claims processing. The major Capture & IDP use cases in the Insurance sector also relate to Case Management.
The most advanced sectors in digital transformation, such as Banking and Insurance, are leading in AI adoption. Sector-Specific Opportunities : The report identifies significant opportunities in sectors with advanced digital transformation, such as Banking, Insurance, Healthcare, and Manufacturing.
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