Remove Energy and Utilities Remove Financial Services Remove Paper
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State of the Global Intelligent Document Processing Market 2023/2024

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Business inputs have increasingly shifted from paper to a variety of digital sources arriving via a broad range of communication channels including email, fax, smart devices, and social media. These solutions are increasingly utilized in end-to-end automation of business processes. Both segments experienced double digit growth YOY.

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Infosource Global Capture & IDP Vertical Market Analysis 2022-2023 Update

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CURRENT VERTICAL MARKET BREAKDOWN The Finance segment (Banking and Financial Services combined with Insurance) represents the largest industry sector. These outsourcing services must include the processing of unstructured or semi-structured business inputs.

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Infosource Global IDP Vertical Market Analysis 2023-2024 Update

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Additionally, some sectors actively contribute to IDP development, with governments playing a key role through funding and directives, and infrastructure providers like Telecom and Energy companies enabling digital transformation. The Banking and Financial Services sector tops the opportunity list, followed by the Insurance sector.