Security Affairs

APRIL 15, 2022

It’s crucial to educate employees regarding existing and upcoming data protection laws and how they impact the business. The results will demonstrate the current knowledge base within the organization and whether the employees take cybersecurity seriously.

Cybersecurity 100

Cybersecurity Data Privacy Data breaches Privacy 100

IBM Big Data Hub

JULY 17, 2023

Here are five exciting use cases where generative AI is changing the game in customer service: Conversational search: Customers can find the answers they’re looking for quickly, with human-like responses that are generated from finely tuned language models based on company knowledge bases.

Search queries 53

Search queries Customer Experience Cloud Risk 53

ChiefTech

SEPTEMBER 27, 2012

You can watch a recording of a SocialText webinar , featuring Sarah Nichols from Climateworks - the slides are also available: Moving Beyond the Knowledge Base to the Social Knowledge Exchange from Socialtext. Incidentally, the NSW Department of Education is also a Socialtext customer (see below).

Education 76

Education Customer Experience Government IT 76

IBM Big Data Hub

JANUARY 18, 2024

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. Your potential market is worldwide.

Sales 85

Sales Artificial Intelligence Communications Marketing 85

eSecurity Planet

OCTOBER 6, 2023

Conducts phishing simulation exercises and offers training to educate staff on email security best practices, lowering the chance of becoming a victim of phishing attempts. Phishing Protection What it does: Protects users from phishing attempts, educates them, and reduces the danger of falling victim to phishing assaults.

Security 131

Security Phishing Compliance Cybersecurity 131

Archives Blogs

APRIL 23, 2020

With advances in medical and nursing care, the different hospitals within Forth Valley – in a similar way to other hospitals throughout Great Britain – started grouping their nurse training courses together with neighbouring hospitals, offering those who trained a wider knowledge base.

Archiving 26

Archiving Education Libraries Paper 26

eDiscovery Daily

MARCH 27, 2018

eDiscovery Assistant is a web based curated eDiscovery research tool and learning center that allows users to conduct eDiscovery specific case law research, use curated discovery rules, forms and checklists together with a Learning Center that rethinks the delivery of legal education. What do you need to be thinking about?

e-Discovery 41

e-Discovery GDPR e-Delivery Education 41

IBM Big Data Hub

DECEMBER 5, 2023

Create a comprehensive self-service knowledge base While many customers may prefer speaking directly with a representative, others are more than happy to research a solution to their issue and solve it themselves. Customers who discuss a positive experience they had with a brand could help that organization recruit new customers.

Customer Experience 61

Customer Experience Artificial Intelligence Communications Digital transformation 61

Info Source

MAY 30, 2024

I expect the next wave of LLM developments to offer vertical or domain specific models as well as to address the need to augment the general LLMs with use case-specific and organization-specific knowledge bases.

Marketing 40

Marketing B2C Customer Experience Metadata 40

CILIP

OCTOBER 4, 2019

This Libraries Week we will celebrate and explore how libraries are engaging communities through technology, building digital skills and confidence, encouraging digital participation and inclusion, supporting health, wellbeing and education and supporting local business and enterprise. Take part in CILIP?s Nick Poole, Chief Executive said: ?Libraries

Libraries 40

Libraries Education Archiving IT 40

Troy Hunt

NOVEMBER 5, 2018

They went on to say that companies not willing to embrace products like this and educate their users about alternative auth schemes are the real problem and that they should adjust their behaviour accordingly. What barrier? There is no barrier!" I dropped out of the discussion at that point.

Passwords 89

Passwords Authentication Data breaches Marketing 89

Collaboration 2.0

AUGUST 12, 2008

DrByte 08/13/2008 07:56 AM Flag As a teacher, you should be worried about the accuracy of textbooks too The state of educational materials in our country today is a shambles. Like online information, textbooks and peer-reviewed sources are not immune to inaccuracy.

Paper 41

Paper Archiving Education IT 41

ForAllSecure

MAY 17, 2023

My healthcare is always going to be one again, it's a vertical healthcare and education, both where you have large amounts of very sensitive information, but not necessarily the budgets to secure it effectively. And we're starting to see more and more. You read about supply chain failures left, right and sideways these days.

Insurance 40

Insurance Privacy Ransomware GDPR 40