2009

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Social Media Revolution?

Collaboration 2.0

Here’s another YouTube video - ‘Social Media Revolution’ - conflating a lot of stats in order to make a case for ‘Social Media‘ being the ‘biggest shift since the industrial revolution‘ Web 2.0…The Machine is Us/ing Us started this style of delivery and really amplified the potency of the Web 2.0 movement in 1997.

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All Business Starts With A Community

John Battelle's Searchblog

Today I was on my way back to our house after dropping my kids off to camp, and I decided to stop by a local cafe for a quick coffee-n-chat. Now, in August, "our house" means a century-old family place on an island, an island that rather pugnaciously refuses to allow large chain stores to set down roots. So it's fair to say that this island is sort of a Galapagos of small business.

IT 95
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Got 2020 Clear Vision?

Daradiction

Folks over estimate what they can do in a year and under estimate what they can do in ten. No doubt you’d agree how quickly this past decade has flown by. My one regret is that I wasn’t nearly as intentional about the effects I wanted to create. I didn’t find my North Star (community empowerment) until quite recently. As I reflect upon the past decade and get clear about my vision for my life by 2020 there are a few stories that I would like to share with you: Petunia Pickle

IT 93
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Information Architecture for Audio: Doing It Right - Boxes and Arrows: The design behind the design

ChiefTech

Boxes And Arrows : The Design Behind the Design Register or Log In Search Stories Ideas Forums People Events Jobs About December Issue, 2008 Jens Jacobsen 32 Reputation points Jens likes writing for multimedia and loves tracking down usability issues. He founded the company “ Content Crew ” in 2006, and is its CEO since this time. This company specializes on the production of podcast, with the focus on audio.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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CVS Pays $2.25 Million in Record HIPAA Settlement

Hunton Privacy

CVS Pharmacy (“CVS”), reportedly the largest retail pharmacy chain, has agreed to pay the Department of Health and Human Services (“HHS”) $2.25 million and submit a Corrective Action Plan (“CAP”) to HHS after an extensive nationwide investigation by the HHS Office of Civil Rights (“OCR”) and the Federal Trade Commission (“FTC”) which revealed that CVS employees disposed of protected health information (“PHI”) in violation of

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Jigsaw Pieces Can Be More Agile Than Platforms

Collaboration 2.0

Box.net, the little company that likes to tweak Goliath Microsoft’s nose with digs at Sharepoint - the billboard above is near Microsoft’s silicon valley digs - announced an alignment with Salesforce.com CRM earlier today. Nothing earth shattering here at first glance: it makes perfect sense for both sides and extends the simple to use but [.

IT 231
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Online Diplomacy: the Famous Fedex Twitter/Email Exchange

Collaboration 2.0

You may have seen the drama this week around a social media ad agency representative whose negative Twitter message about Memphis, Tennessee was read and responded to by one of his client FedEx’s employees. James Andrews, ‘@keyinfluencer‘ on Twitter, was flying into Fedex global headquarters in Memphis to present on digital media to the worldwide communications [.

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Shock Horror 'Social Media': Who Will Save/Train the Children?

Collaboration 2.0

An interesting US national poll from Common Sense Media asking ‘is social networking changing childhood?‘ opens up some wider issues. Common sense media suggest their poll… …illustrates a continuing disconnect between parents and kids when it comes to kids’ digital lives. In today’s society, there is more technology and less time for parents to supervise their kids’ actions and [.

IT 223
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Collaborative Networks vs Social Networks

Collaboration 2.0

During a telephone conversation between us last week Aaron Fulkerson of MindTouch said he was going to pick up on my Collaboration Networks meme, and he has now produced a solid post on this topic. Aaron takes on the number one issue plaguing widespread adoption of broad Enterprise 2.0 strategy: piecemeal departmental use of collaboration tools, [.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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When Collaboration is Literally Life or Death.

Collaboration 2.0

For those who think collaboration technology simply breaks down rigid command and control management hierarchies, consider the origins of the term: the military. The US military have had a significant online presence with various online forums for rank and file, commanders and other lines of business - all behind user name and password of course - [.

Military 198
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Strategic Thinking before Operational Actions: The Enterprise 2.0 Tool Cargo Cult Problem

Collaboration 2.0

Three posts about ‘failure’ in the ‘Enterprise 2.0′ space in the last few days from Sameer Patel (’Five ways to avoid Enterprise 2.0 failure’ guest blogging on Michael Krigmans’ ‘IT Failure blog here on ZD Net), Dion Hinchcliffe (14 Reasons Why Enterprise 2.0 Projects Fail) and now Dennis Howlett (Enterprise 2.0: what a crock).

IT 197
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'The Purpose of a Business is to Create a Customer' - Peter Drucker Centenary

Collaboration 2.0

This month marks the centenary of Management guru Peter Drucker’s birth, and the Harvard Business Review - the Vogue magazine of management fashions - has a terrific section devoted to his legacy and ideas this month. (The paper version is a keeper). Drucker’s tremendous body of work has been distilled into the usual bumper sticker phrases [.

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The iPhone Telephony Tragedy

Collaboration 2.0

I’ve got a first gen iPhone and live in San Francisco, the heart of Apple country. The voice communication part of it has been slowly getting worse and is now virtually unusable. A first gen iphone is of course ancient history to an Apple or Mobile Tech fanboy but the reality is many people are [.

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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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McKinsey's 'Business and Web 2.0' Report and the new Consulting Landscape

Collaboration 2.0

McKinsey, the venerable management consulting company, has produced their second piece of ‘Web 2.0 in business‘ research this year. This is arguably a sign of the rapid maturation of the 2.0 technology and associated (and I’d argue more important) change management sector: the pricey consulting company presumably smells money given their focus for their prospects [.

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New Socialtext Microblogging Appliance Signals Increased Flexibility

Collaboration 2.0

Socialtext are making available an ‘unbundled’ appliance version of their microblogging product ‘Signals‘ at an attractive $US1 per user per month, plus $1,000 per month server subscription. With the rapid increase in business use of Twitter, the hugely successful but internet based free microblogging platform, there has come an attendant focus on security concerns in [.

Security 183
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The CIA's Collaboration Growth Curve & IBM's Lotusphere ecosystem

Collaboration 2.0

One of the highlights of last June’s Enterprise 2.0 conference was Don Burke and Sean Dennehy of the US Central Intelligence Agency (CIA) describing how their ‘Intellipedia‘ wikis were transforming the agency into a more collaborative organization: that presentation is embedded above. Ten months later Time magazine picked up the story - ‘CIA discovers Web 2.0‘ [.

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Why Is Change So Hard for Some People (Especially Older Ones?)

Collaboration 2.0

So it seems it is broadly true, young people really are more open and older ones more set in their ways, according to a fascinating article in the Scientific American. • Studies of personality development often focus on traits such as extroversion, conscientiousness, agreeableness, neuroticism and openness to new experiences. In most people, these traits change [.

IT 173
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Prevent Data Breaches With Zero-Trust Enterprise Password Management

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance.

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Getting Things Done - the art of efficiency, productivity & organizational clarity

Collaboration 2.0

I had the pleasure of attending the GTD summit last week: the inaugural conference arranged by The David Allen Company around the GTD methodology outlined in Allen’s book ‘Getting Things Done: The art of stress free productivity‘. GTD has gone on to sell over 2 million copies since it was published in 2001 and is available [.

IT 171
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Dark Internet Fundamentals

Collaboration 2.0

We all think we know the internet - the service that has magically transmitted these words from my keyboard to your eyeballs - but how much do you know of the fundamentals? As I wrote about last year, the plumbing of the internet is surprisingly basic. “ although we tend to think of it as a “network of [.

IT 167
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Anticipating Sharepoint 2010: Making Enterprise Foundations More Flexible?

Collaboration 2.0

Last weekend’s New York Times technology section piece about Microsoft Sharepoint is still their ninth most emailed tech story nearly a week later. ‘Microsoft’s SharePoint Thrives in the Recession‘ is very general: Companies like Ferrari, Starbucks and Viacom have used SharePoint to create their public-facing Web sites and for various other tasks. but “We don’t claim we do everything,” [.

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LinkedIn to IPO in 2010? Facebook to Find a Business Model?

Collaboration 2.0

Despite the claims from LinkedIn that an IPO isn’t imminent, I wouldn’t be surprised to see that happen in 2010. Facebook on the other hand would appear to have a battle on their hands to get a credible business model organized for the IPO markets. After lagging behind Facebook in the extensibility stakes LinkedIn now has [.

Marketing 164
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Optimizing The Modern Developer Experience with Coder

Many software teams have migrated their testing and production workloads to the cloud, yet development environments often remain tied to outdated local setups, limiting efficiency and growth. This is where Coder comes in. In our 101 Coder webinar, you’ll explore how cloud-based development environments can unlock new levels of productivity. Discover how to transition from local setups to a secure, cloud-powered ecosystem with ease.

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Kayne West Influences Enterprise Social Business Strategy

Collaboration 2.0

Entertainment personality Kayne West’s outburst over the weekend at the MTV Video Music Awards ceremony has implications for the enterprise business world. Jive Software, whose ‘SBS’ (Social Business Software) ‘frees people to engage in open, natural business conversations and workflows that typically are trapped inside of emails, phone calls or meetings’, to quote their line, is [.

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Facebook - Snatching Defeat From the Jaws of Victory?

Collaboration 2.0

What on earth are Facebook doing? Imagine going into a stationary store and buying a Filofax personal organizer and then over time filling it with personal contacts info, photos and notes. You come home one night and it’s no longer on the coffee table by the phone, instead there’s a note from Filofax saying there’s a change [.

IT 160
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Extraordinary Collaboration Delusions and the Madness of Crowds

Collaboration 2.0

Image: E.M. Ward, The South Sea Bubble&# (1846) Tate Gallery UK David Freeman, who has positive views about disordered individual work practices in his book ‘A Perfect Mess‘, wrote an interesting piece I refer back to a lot in Inc magazine September ‘06 ‘What’s Next: The Idiocy of Crowds‘ …The effectiveness of groups, teamwork, collaboration, and consensus [.

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Cisco's Brave New World

Collaboration 2.0

An intriguing and very well written article in this week’s Economist documents Cisco CEO John Chamber’s ambitious plans to conquer 30 new areas of business: …From “virtual health care” to “cloud computing” and “safety and security” to “routers in space”, the company is tackling more than 30 “market adjacencies”, as new areas of growth are called [.

Marketing 157
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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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The Social Facebook Fiasco

Collaboration 2.0

A huge blocker to understanding business value and usage of modern 2.0 technologies is the Facebook fiasco. The 800 pound/350 million accounts gorilla in the ’social’ space confuses the heck out of most of the planet. The latest attempt to snatch defeat from the jaws of victory: your personal information wants to be free. By default, [.

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Why 'Free Conference Calls' are like Russian Roulette

Collaboration 2.0

When you’re calling your important prospect with a free conference call number, you probably don’t realize the increasing chances of getting a number unobtainable message like this as digital telco disruption escalates. Conference calls are an vital part of collaboration, with millions participating in remote meetings by telephone. While the form factor of telephones hasn’t changed [.

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Cisco Live! - CEO Chambers on Collaboration Business Value

Collaboration 2.0

The above video clips (from my handheld Flip) are from John Chambers Cisco Live! keynote address today and are specifically two edits about Cisco’s strategic perspective on collaboration and Web 2.0 technologies in the enterprise. In the second edit Chambers talks about Cisco’s business architectural re-engineering into a collaborative enterprise, which I have previously written [.

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