ChiefTech

AUGUST 7, 2008

We create software and websites to display and represent information to people. That information could be anything; a company’s product list, pictures of your vacation, or an instant message from a friend. At this moment, there’s more information available to you than at any other time in history. All this information has a lot of positive effects, but it also creates challenges. “What information consumes is rather obvious; it consumes the attention of its recipients … a

Information architecture 111

Information architecture Marketing Customer Experience IT 111

Collaboration 2.0

JULY 17, 2008

ZDNet All of ZDNet Reviews Whitepapers Downloads Home News & Blogs Reviews Downloads White Papers Log Out | Manage | Log In | Join | Site Assistance | Follow via Twitter Facebook Email US Edition ZDNet is available in the following editions: Australia Asia China France Germany United Kingdom Companies Hardware Software Mobile Security Research Special Coverage Amazon Apple AT&T Cisco Dell EMC Google Hewlett-Packard IBM Intel Microsoft Oracle Research in Motion SAP Verizon Data center Green T

Paper 88

Paper Cloud IT Communications 88

Information Matters

MAY 1, 2008

Sean over at Got LinkedIn has taken to Bitstrips (see my Bitstrips review at The Virtual Handshake) like a fiend. Here are his latest installments: Sean has a new e-book coming out — watch for it on his blog.

IT 73

IT 73

John Battelle's Searchblog

OCTOBER 28, 2008

Next up in our ongoing tour of conversations at Web 2 next week is Lance Armstrong , the seven time winner of the Tour de France, who recently announced his "de-reitrement" and is going for an eighth win. This appearance, a dinner conversation on day one , is one of Lance's only public appearances since he announced his comeback. He's also an internet entrepreneur, having launched Livestrong.com , a health site, earlier this summer.

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Hunton Privacy

DECEMBER 12, 2008

On October 1, 2008, the Article 29 Working Party issued a toolkit on Binding Corporate Rules (BCRs) aimed at promoting them as a mechanism for transferring data to countries without an adequate level of data protection. The toolkit includes: (1) a table highlighting the elements and principles to be found in BCRs (WP 153); (2) a document setting up a framework for the structure of BCRs (WP 154); and (3) a revised version of the FAQs on BCRs (WP 155).

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ChiefTech

JUNE 18, 2008

Where would we be without rating and reputation systems these days? Take them away, and we wouldn’t know who to trust on eBay, what movies to pick on Netflix, or what books to buy on Amazon. Reputation systems (essentially a rating system for people) also help guide us through the labyrinth of individuals who make up our social web. Is he or she worthwhile to spend my time on?

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Risk Communications IT Paper 87

Collaboration 2.0

NOVEMBER 12, 2008

Mana from the heavens for cloud sceptics - on a day a lot of professional photographers lost all their images due to the failure of photo hosting site Digital Railroad went under - as Twitter users fanned their egos en masse to parade their ‘twitterank‘ to their followers. Twitterrank has no apparent purpose beyond a sketchy [.

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ChiefTech

SEPTEMBER 18, 2008

I started writing this article with an emphasis on the financial domain. I then realized that I would like to broaden the focus because my findings are also applicable to a general domain like email account registrations, for example. In this article, I would like to take a simple example of how users register for an email account online. For a first timer, is the transition from a real world of letter writing to the online medium easy?

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IT Marketing Mining Security 83

ChiefTech

AUGUST 14, 2008

One of the most frequent tasks on many intranets is finding people within the company. Providing an effective way to search people is thus a key goal in designing intranets. This goal becomes even more important for an organization like Emirates, a leading international airline, which has over 35,000 employees with over 140 nationalities and where more people are likely to use this feature more frequently.

Search queries 79

Search queries Risk IT 79

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ChiefTech

AUGUST 28, 2008

Here’s how the game works: You’re on your computer, instant messaging away. One IM session is with a real person and the other is with an artificial intelligence (AI) program that’s designed to pose as a human being by using a casual conversational tone. The AI is able to respond in complete sentences with realistic syntax to mask its identity, even throwing in slang, canned humor, or typos.

Artificial Intelligence 78

Artificial Intelligence Information architecture IT Analytics 78

ChiefTech

JULY 10, 2008

As we discussed in “part one&# :[link] the skills in research, information architecture, interaction design, graphic design and writing define the recognized areas of User Experience design. However, there still remains much to discuss about what makes a UX team dreamy. Each UX Dreamteam has a finely tuned mix of skills and qualities, as varied as the environments in which they operate.

Analytics 78

Analytics Communications Information architecture IT 78

ChiefTech

MAY 21, 2008

A lot of confusion and misunderstanding surrounds the term "user experience." The multitude of acitivities that can be labeled with these two words span a vast spectrum of people, skills and situations. If you ask for UX design (UXD), what exactly are you asking for? Similary, if someone tells you they are going to provide you with UXD for an application, website or intranet or extranet, what exactly are you going to get?

Information architecture 73

Information architecture IT Access Communications 73

Information Matters

MAY 1, 2008

Sean over at Got LinkedIn has taken to Bitstrips (see my Bitstrips review at The Virtual Handshake) like a fiend. Here are his latest installments: Sean has a new e-book coming out — watch for it on his blog.

IT 73

IT 73

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IT

Collaboration 2.0

AUGUST 14, 2008

ZDNet All of ZDNet Reviews Whitepapers Downloads Home News & Blogs Reviews Downloads White Papers Log Out | Manage | Log In | Join | Site Assistance | Follow via Twitter Facebook Email US Edition ZDNet is available in the following editions: Australia Asia China France Germany United Kingdom Companies Hardware Software Mobile Security Research Special Coverage Amazon Apple AT&T Cisco Dell EMC Google Hewlett-Packard IBM Intel Microsoft Oracle Research in Motion SAP Verizon Data center Green T

Marketing 71

Marketing Paper Sales Cloud 71

Collaboration 2.0

DECEMBER 6, 2008

The bulk of the German Army-the dough feet of the normal infantry divisions-moved on shank’s mare. The rifle companies’ transport consisted of three-horse wagons, on which the troops loaded their packs, as did this outfit on campaign in Russia in the summer of 1941. Lone Sentry.com Not many people know that the greatest use of horses [.

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ChiefTech

SEPTEMBER 18, 2008

It starts with any number of scenarios: Design and development have taken too long to produce a prototype, you need to release in three weeks, and you suspect there may be design flaws. You are trying to incorporate usability testing into an Agile development process. Or maybe you simply want to pare down your process to make it shorter and less expensive.

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Sales Access IT 67

Collaboration 2.0

NOVEMBER 8, 2008

This week’s Web 2.0 Summit was characterized by some very big picture ideas culminating in final keynote speaker former US vice president Al Gore laying out his vision for a ‘Unified National Smart Grid’: a new, state of the art integrated electrical infrastructure for the USA. The proposed smart grid would take advantage of [.

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IT 67

Speaker: Anindo Banerjea, CTO at Civio & Tony Karrer, CTO at Aggregage

When developing a Gen AI application, one of the most significant challenges is improving accuracy. This can be especially difficult when working with a large data corpus, and as the complexity of the task increases. The number of use cases/corner cases that the system is expected to handle essentially explodes. 💥 Anindo Banerjea is here to showcase his significant experience building AI/ML SaaS applications as he walks us through the current problems his company, Civio, is solving.

ChiefTech

OCTOBER 16, 2008

The “IDEA Conference&# :[link] took place in Chicago on October 7-9 at the Harold Washington Library Center. The speakers pushed the boundaries of what it means to design complex information spaces of all kinds. We can all expand our practice by absorbing their experiences and ideas. In cooperation with the “IA Institute&# :[link] we’re happy to bring you recordings of most conference talks.

Computer and Electronics 65

Computer and Electronics Education Agriculture Libraries 65

Collaboration 2.0

SEPTEMBER 16, 2008

In another sign of the continuing maturity of Enterprise 2.0 technologies, open source social enterprise collaboration vendor MindTouch and open source data integration framework company SnapLogic announce a new partnership today. SnapLogic have a terrific reputation in the open source data integration world, linking (with ‘pipelines‘) the RESTful foundational building blocks that enable enterprise scale [.

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Collaboration 2.0

NOVEMBER 2, 2008

There was a fairly major example of how external social networks can spin out of control last week: Virgin Atlantic (which despite its name is a major international airline that flies all over the world) have a FaceBook presence, with 6,944 members as I write this. Last week Virgin got a lot of publicity for firing [.

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IT 61

Collaboration 2.0

NOVEMBER 13, 2008

After my post yesterday afternoon about Twitterank, its creator Ryo Chijiiwa contacted me by email to ask if I’d like to hear his side of the story: I offered him a guest post. Over to Ryo: I blame the Family Guy. There I was in my hotel room, where I’m staying while in NY for [.

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IT 60

Speaker: Aindra Misra, Senior Manager, Product Management (Data, ML, and Cloud Infrastructure) at BILL

Join us for an insightful webinar that explores the critical intersection of data privacy and AI governance. In today’s rapidly evolving tech landscape, building robust governance frameworks is essential to fostering innovation while staying compliant with regulations. Our expert speaker, Aindra Misra, will guide you through best practices for ensuring data protection while leveraging AI capabilities.

Data Privacy

Collaboration 2.0

AUGUST 18, 2008

ZDNet All of ZDNet Reviews Whitepapers Downloads Home News & Blogs Reviews Downloads White Papers Log Out | Manage | Log In | Join | Site Assistance | Follow via Twitter Facebook Email US Edition ZDNet is available in the following editions: Australia Asia China France Germany United Kingdom Companies Hardware Software Mobile Security Research Special Coverage Amazon Apple AT&T Cisco Dell EMC Google Hewlett-Packard IBM Intel Microsoft Oracle Research in Motion SAP Verizon Data center Green T

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Paper Sales Cloud Records Management 60

ChiefTech

AUGUST 7, 2008

Games are fun, addictive, beautiful, and immersive. Websites, for the most part, are not. Take a moment and think about what video games look like, what they sound like, the way you can move on the screen, what “you&# can be. Think of how you feel when you play and who you play with. Consider the launch of Halo 3 on Xbox 360, with unprecedented graphics, sound, and interactivity that Time.com called “refined to the point where it delivers only pure unadulterated gaming bliss.&# Peopl

IT 60

IT Marketing Education Communications 60

ChiefTech

OCTOBER 9, 2008

If you are an Image & Data Manager magazine (IDM) subscriber, my latest article that looks at the three alternative Intranet 2.0 strategies, titled Too cool for school , is now out in print in the September/October 2008 edition. This article was based on many of the ideas I put forward in a workshop I ran last year on Intranet 2.0 and its worth reading the article and browsing the slides at the same time (just so you don’t get confused, I was still with CSC at that time, hence the CSC bran

Communications 58

Communications Access IT Security 58

John Battelle's Searchblog

OCTOBER 13, 2008

Next up in the star lineup of conversants at the CM Summit this week is Evan Williams , the co-founder of Blogger, which Google acquired in 2003, and current co-founder of Twitter, which I've written about recently (TweetSense, anyone?). Evan's knack for conversational social media applications is obvious , but as Twitter settles into its place as a Web 2 favorite (and punching bag ), one key question does remain - what's the business model?

Marketing 58

Marketing IT 58

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Education

ChiefTech

OCTOBER 19, 2008

The only reason I know Jeremy Thomas is through his blog , but I was always impressed by his thoughtful and pragmatic posts about Enterprise 2.0. So, when I heard he had co-authored a book on implementing Enterprise 2.0 (with Aaron Newman from Techrigy ), I was really pleased to be sent a copy from him to review. Just to set your expectations, this book is mostly focused on the implementation of the technology behind Enterprise 2.0.

Communications 56

Communications IT 56

John Battelle's Searchblog

DECEMBER 6, 2008

Perhaps the best example of a company leveraging new media to turn nasty customer complaints into happy customer evangelists is Comcast. Yes, you read that right, Comcast. This nifty piece of conversational jujitsu has been accomplished in large part by Frank Eliason, better known by his handle @comcastcares on Twitter. I've been following Frank's work on Twitter for a while, it seemed he was always listening to what folks were saying, and when folks (inevitably) ranted about Comcast service, he

Communications 56

Communications IT Access 56

Collaboration 2.0

NOVEMBER 19, 2008

I’ve just spent a couple of fascinating days at the HCL Global Meet in Orlando, Florida. As the name suggests this was a very international gathering of HCL’s partners, clients, staff and thoughtleaders in the management and collaboration space. I’ve written before about HCL’s ‘Employee First’ management innovations: I previously met HCL CEO Vineet Nayar at [.

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