May, 2009

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The Groundswell of Social Media Backlash

Collaboration 2.0

There appears to be a fully fledged backlash against ’social media’ marketing emerging, with commentary in both areas you’d expect and in places you might not. This is tough on the people who have solid foundations for what marketing messaging is all about, and who are doing good things with modern technologies around the age old [.

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As We Head Toward A More Conversational Interface, Can AdWords Keep Up?

John Battelle's Searchblog

Gian Fulgoni, Executive Chair of Comscore, has an interesting analysis of what's happening in paid search lately. It's germane to my earlier posts about paid search share sliding and Google's decision to allow trademark ad bidding. In his post, Gian notes that overall search queries are up dramatically (68% over two years) but: if one looks at the number of paid clicks, the growth rate is a lower 18%, which raises the question: why have paid clicks grown 3x slower than the total number of querie

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Public Sphere #2 - Government 2.0

ChiefTech

I've posted my suggested presentation for Sen. Kate Lundy's 2nd Public Sphere in Canberra on the 22nd June. You can either join us in person or remotely, so in the style of BarCamp why don't put your hand up and add to the conversation? Tags: Public Sphere , publicsphere , Kate Lundy , Government 2.0 , Gov2.

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White House Releases 60-day Cybersecurity Review Detailing Threats

Hunton Privacy

The White House today released the report from the 60-day cybersecurity review the President ordered in February. Speaking to a packed audience in the East Room, President Obama outlined the broad range of threats facing the digital infrastructure, focusing not only on national security and organized crime attacks, but also on identity theft and incursions into individual privacy.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Musings from MER

Positively RIM

Sunday, I jumped on Amtrak’s Empire Builder, which carried me to Managing Electronic Records, Cohasset Associates’ preeminent conference in Chicago. There, some of the most thoughtful minds and ardent seekers gathered to share needs and potential solutions. Conference organizers focused on legal issues: litigation readiness, records production, e-discovery, risk mitigation, datamaps, and more.

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Poisonous Personalities at Work & Play

Collaboration 2.0

I picked up on this slightly superficial US ‘lifestyle’ post , “8 Toxic Personalities to Avoid&# by Brett Blumental, on one of Yahoo!’s many consumer sub sites (Shine/Sheer Balance/Manage your Life) after seeing its popularity rising on del.icio.us. Although we like to think that the people in our lives are well-adjusted, happy, healthy minded individuals, we [.

IT 133
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Google's Real Time, Squared Response

John Battelle's Searchblog

The Google Twitter Facebook goat rodeo is getting more interesting. At its Searchology event this week, (TC/Post coverage ), Google unveiled a suite of new offerings that feel reactive to various competitors, including "Google Squared," a Google Labs response to Wolframs' new Alpha (more on that soon). Reuters bills it this way : Google also showed off a new feature, available immediately, that lets users view only the most timely search results, narrowing the results for a topic to the past 24

IT 71
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I got the, don’t take the Web 2.0 out of Web 2.0 blues

ChiefTech

To me, discussing Web 2.0 in an abstract way without reference to technology is an odd thing to do. I should premise this statement that in IMHO, no technology exists in a vacuum. However, my viewpoint has been influenced by systems thinking and socio-technical systems theory. In this complex view of the world, technology is as much related to its environment as what we might traditionally think of as the separate social or organisational parts.

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Landmark Conference Considers Future of EU Data Protection Directive

Hunton Privacy

On May 19 and 20 the European Commission held a conference which was perhaps the most important data protection event in Brussels since the Commission conference on evaluation of the EU Data Protection Directive 95/46/EC held in 2002. The conference was part of the Commission’s current evaluation of the Directive, and was designed to explore both the current status of data protection in the EU and where it is headed in the coming years.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Welcome & Why

Positively RIM

Welcome to Positively RIM. Here I hope to present and give perspective to the profound, curious, and even funny aspects of Records & Information Management. Why post Positively RIM? Records & Information Management is a tremendous force for good in the world. Our avalanche of information – physical and digital – is worse than useless if we can’t organize it and find it at appropriate times.

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A more plausible E4X attack

Scary Beasts Security

As a quick recap, "E4X" is the name of a Javascript standard relating to strong XML support in the language. Firefox has had an implementation for quite some time but no other major browser seems to have followed suit. My colleages Filipe Almeida and Michal Zalewski led the way in E4X security; check out: [link] However, the attack scenarios in that document are in my opinion not likely to occur in many web apps.

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Jive Introduce 'Software as a Service' Social Business Express

Collaboration 2.0

Jive Software are launching a free for 90 days cloud version of their ‘Social Business Software’ (SBS) today - a lighter weight hosted solution for those who are grappling with internal infrastructure and resources challenges but need to get up and running with a collaboration environment. The Express version of Jive SBS is stripped of modules, [.

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As It Inflects, Twitter Must Add Value to New Users, Faster

John Battelle's Searchblog

I've spent a bit of time going back in time lately, at least as far as Twitter is concerned. In short, I created a new account, as if I had never used the service before. Why? Well, as Twitter hits inflection , it struck me that there was something really, really important that had to happen, in terms of how the service works. As millions of new users try the service, it's crucial that they find something useful when they arrive.

IT 53
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Zero Trust Mandate: The Realities, Requirements and Roadmap

The DHS compliance audit clock is ticking on Zero Trust. Government agencies can no longer ignore or delay their Zero Trust initiatives. During this virtual panel discussion—featuring Kelly Fuller Gordon, Founder and CEO of RisX, Chris Wild, Zero Trust subject matter expert at Zermount, Inc., and Principal of Cybersecurity Practice at Eliassen Group, Trey Gannon—you’ll gain a detailed understanding of the Federal Zero Trust mandate, its requirements, milestones, and deadlines.

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An open invitation to share your knowledge with the ICTI community

ChiefTech

On Wednesday night this week we held the official launch of ICT Illawarra (ICTI), an information and communication technology cluster for the Illawarra region in southern New South Wales, Australia. This was an important first milestone for ICTI and we were all quite excited as we were expecting up to 60-70 people to attend the launch - an absolutely fantastic turn out for an event like this in a small city like Wollongong: The University of Wollongong Vice-Chancellor Gerard Sutton and I (as the

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Maine Requires Breach Notice within Seven Days of Go-Ahead from Law Enforcement

Hunton Privacy

On May 19, Maine Governor John Baldacci signed legislation limiting the time that breach notification may be delayed following a determination by law enforcement that providing notice will not compromise a criminal investigation. The provision, which will take effect 90 days after the close of the Legislature’s 2009 session (scheduled to occur on June 17), will limit the permissible delay to seven business days.

IT 40
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Tomorrow's World

Collaboration 2.0

By now you will probably have digested the initial information about Google Wave, strategically announced on the same day as Microsoft’s Bing search engine last week. Two not quite ready for prime time products - one open source, the other arguably a partially walled garden - with both intended to be major game changers. Bing (formerly [.

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Request for Enterprise 2.0 Case Studies: Present Your Environment in Boston

Collaboration 2.0

The Open Enterprise 2009 study, which I am conducting with Stowe Boyd, will be a snapshot of the state of Enterprise 2.0 adoption mid 2009. A major component of this research, which we will be presenting at the Enterprise 2.0 Conference in Boston USA on June 23, will be how modern collaborative technologies are actually working [.

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Prevent Data Breaches With Zero-Trust Enterprise Password Management

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance.

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Unlocking Successful Net Access While Globe Trotting

Collaboration 2.0

Getting online in places you’ve never been before can be a huge challenge, especially if you’re on the move a lot. Paying for hotel wifi and staying late at conferences or clients are options, but what about when you’re visiting a country for the first time - how do you get connected? Mobile access is hopelessly [.

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Get Me To The Parts Store On Time

Collaboration 2.0

Sigurd Rinde has written an interesting take on the status quo in large enterprises and the need to quietly infiltrate enterprise 2.0 value rather than confront the powers that be, citing Sun Tzu the master military strategist. I thought of this today as I read this press release from giant auto parts company Valeo. Google apps [.

Military 100
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How to Avoid Collaboration Traps, Create Unity and Get Results

Collaboration 2.0

Collaboration - How Leaders Avoid the Traps, Create Unity, and Reap Big Results Morten T. Hansen Harvard Business Press ISBN 978-1-4221-1515-2 The great power of Morten Hansen’s book ‘Collaboration‘, the result of fifteen years of research into internal collaboration in companies, is in providing leadership with a very solid underlying ‘management architecture’ with which to make decisions on collaborative [.

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Oracle Beehive Activity Starts Buzzing

Collaboration 2.0

David Gilmour, senior vice president, Collaboration Technologies, Oracle. Oracle Beehive, which quietly launched a year ago this month, and was more noisily celebrated at last fall’s OpenWorld, has some additional new functionality updates announced this week. “As organizations rely increasingly on collaboration software to drive both communication and business process efficiency, repackaged groupware and point solutions are [.

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Optimizing The Modern Developer Experience with Coder

Many software teams have migrated their testing and production workloads to the cloud, yet development environments often remain tied to outdated local setups, limiting efficiency and growth. This is where Coder comes in. In our 101 Coder webinar, you’ll explore how cloud-based development environments can unlock new levels of productivity. Discover how to transition from local setups to a secure, cloud-powered ecosystem with ease.

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Visceral Experiences

Collaboration 2.0

There’s a world of difference between watching the amazing in-car footage from this race car during April’s Portugal World Rally Championship event and actually experiencing it. Driver Jari Matti-Latvala and navigator Miikka Anttila plunge their BP Ford Focus RS off the road near the end of this footage of the Portugal World Rally Championship event last [.

IT 100
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Liveblogging the Microsoft Search News

John Battelle's Searchblog

While the company still is mum on what it's announcing today at the D Conference (update it's now official.), everyone at the event presumes Steve Ballmer will be debuting Microsoft's new take on search , widely rumored to be called Bing. I am not certain there will be wifi coverage in the main ballroom, but it there is, I will be liveblogging his talk starting at 8.30 am PST.

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Twitter's Continued Inflection: Time For Facebook Connect

John Battelle's Searchblog

TC notes the extraordinary growth Twitter has seen since its initial inflection. This is a growth pattern I have never seen in terms of speed - not in the nearly 25 years I've been watching this industry. I think this is both Twitter's most important and dangerous phase of its young life. The retention problem must be addressed, and quickly. In my previous post about Twitter adding value to new users , I suggested Twitter incorporate some structure around its suggested users feature.

IT 49
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The Paid Search Share Slide

John Battelle's Searchblog

According to HitWise , all is not well in the land of paid search: Hitwise data indicate that the share of search traffic coming from paid listings is decreasing at the expense of organic traffic. In the four weeks to May 9, 2009, 7.25% of search engine traffic to All Categories of websites was from paid clicks. This compares to 9.84% in the same four week period in 2008 - representing a 26% decline in the share of paid clicks.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Facebook Now Lets Third Party Apps Link Out.

John Battelle's Searchblog

I missed this, but after some detective work with sources inside Facebook, I've confirmed that Facebook now lets third party applications create live links inside Facebook. This has been one of my principal complaints about how Facebook interacts with the "rest of the web" - and now it's resolved. For example, I use the Twitter application on Facebook to update my Facebook status.

IT 49
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Real Time Search and Google: An Admission

John Battelle's Searchblog

Recall my piece on " from static to real time search ," and read this coverage of Eric and Larry's take on Twitter: Larry Page, Google’s co-founder, separately admitted Google needs to learn from Twitter and make its search engine operate at real-time speed. Speaking at the Zeitgeist event during in a "fireside chat", hosted by Mr Schmidt, Mr Page admitted Google had so far “done a relatively poor job of creating things that work on a per second basis”.

IT 45
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Earned Followers Are Better Than Junk Circulation

John Battelle's Searchblog

( image ) The way some folks' numbers are blowing up on Twitter, it seems to me perhaps we might create two types of Twitterati - those who have purely "earned" audience base, and those whose base has been wildly inflated due to their inclusion in Twitter's suggested users feature, which I wrote about earlier last week. I'm not usually one to talk about this stuff, but for whatever reason, it's been bugging me.

IT 45