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Focus on customer experience to stand out from your retail banking competitors

OpenText Information Management

That’s definitely true in the retail banking sector. CX Index: What is it, and … The post Focus on customer experience to stand out from your retail banking competitors appeared first on OpenText Blogs. However, when that’s what everyone else in your industry is doing, there’s a lot less room to stand out.

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Ransom Gangs Emailing Victim Customers for Leverage

Krebs on Security

” The message above was sent to a customer of RaceTrac Petroleum , an Atlanta company that operates more than 650 retail gasoline convenience stores in 12 southeastern states.

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Cybercrime Rapper Sues Bank over Fraud Investigation

Krebs on Security

phone number used by accounts under the name of Devon Taylor at multiple online retailers. mobile phone number 859-963-6243 , which Constella also finds was used to register accounts for Devon Turner at the retailer Neiman Marcus, and at the home decor and fashion site poshmark.com. That record includes the Lexington, Ky.

Retail 263
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The Countdown to Black Friday Has Begun. Are Retailers and Consumers Ready?

Thales Cloud Protection & Licensing

So before the shopping frenzy begins, we thought this would be an opportune time to outline some best practices that both retailers and consumers should follow in order to protect consumer data. As convenience technologies evolve, look for more risks to consumers and retailers. Protecting Consumer Data is Priority #1. Back to basics.

Retail 70
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Confessions of an ID Theft Kingpin, Part II

Krebs on Security

billion in new account fraud at banks and retailers throughout the United States, and roughly $64 million in tax refund fraud with the states and the IRS. He was definitely the new coin of the realm.” But based on the records they did have, the government estimated that Ngo’s service enabled approximately $1.1

Retail 352
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The Life Cycle of a Breached Database

Krebs on Security

Earlier this month, customers of the soccer jersey retailer classicfootballshirts.co.uk If you’re the kind of person who likes to use the same password across multiple sites, then you definitely need to be using a password manager. started receiving emails with a “cash back” offer. Don’t re-use passwords.

Passwords 362
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U.S. Indicts 2 Top Russian Hackers, Sanctions Cryptex

Krebs on Security

retailers, including Saks Fifth Avenue, Lord and Taylor , Bebe Stores , Hilton Hotels , Jason’s Deli , Whole Foods , Chipotle , Wawa , Sonic Drive-In , the Hy-Vee supermarket chain , Buca Di Beppo , and Dickey’s BBQ. The indictments released today do not definitively connect Taleon to Cryptex. Department of the Treasury.