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Say Goodbye to Legacy MDM, Say Hello to Reltio to Power Connected Customer Experiences

Reltio

I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. So is having a complete view of the customer across channels.

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How to Create Great CX Using the Full Potential of MDM

Reltio

Improved customer experience (CX) is a key driver in the digital economy, and having optimal multi-domain Master Data Management (MDM) is a core prerequisite for delivering great CX. First, MDM underpins your insights into the following: Customer identity. Customer hierarchies. Customer locations.

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Everyone Needs Master Data Management (MDM), But Don’t Call It That

Reltio

Everyone Needs Master Data Management (MDM), But Don’t Call It That. A few weeks ago I was speaking to a senior executive in one of the largest global consulting firms and his comment - “Everyone needs MDM but don’t call it MDM” - gave me immediate food for thought. So why does MDM carry so much baggage from the past?

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Master Data Migration: Moving From Legacy MDM to Innovative MDM

Reltio

We Answer Your Top 12 Questions about Migrating from Legacy MDM to Innovative MDM. Data leaders and architects want to accelerate their company’s digital transformation and enable connected customer experiences with connected data. If this sounds like your situation, we want to help.

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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.

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The Role of Master Data Management in Enabling Omnichannel Connected Customer Experiences

Reltio

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

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Why More Businesses are Switching from Legacy to Modern MDM

Reltio

I’ve heard countless stories from IT and business leaders about the challenges with legacy master data management (MDM). A perception shared by many in the industry is that MDM is hard, especially when approached with legacy solutions. Modern, cloud-native SaaS simplifies MDM and accelerates the value of your data.

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