Remove Customer Experience Remove Manufacturing Remove Mining
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Data monetization: driving the new competitive edge in retail

CGI

Harnessing data—be it to anticipate future consumption trends, refine sales forecasts, optimize inventory management and replenishment, or improve customer experience —has become crucial to delivering greater value to customers and the business. Learning from pioneers.

Retail 96
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How digital fax and capture are transforming healthcare

OpenText Information Management

Every second, an exponential amount of healthcare data is created and mined for valuable insights. A staggering 30% of the world’s data volume is currently generated by the healthcare industry.

Mining 69
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Digital twins reimagined at scale for energy and resources 

OpenText Information Management

We rely on machines to ensure water comes out of our faucets, heat our homes and businesses, fill our cars with petrol or electricity, construct and maintain roads, transport people and goods, provide medical images, and manufacturing more machines. In this sector, the ratio of gross plant, property, and equipment (aka.

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Improving supply chain resiliency in the industrial sector

IBM Big Data Hub

Pair all of this with the difficulty of meeting customer expectations that deliver a superior customer experience, while maximizing profitability, and it can seem like the industrial sector is facing an impossible task. Delays in repairs can often mean supply chain disruptions. Optimize your maintenance inventory.

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Bigger isn’t always better: How hybrid AI pattern enables smaller language models

IBM Big Data Hub

This means that enterprises looking to mine information from their private or proprietary business data cannot use LLMs out of the box. In the case of telcos, for example, some of the common use cases are AI assistants in contact centers, personalized offers in service delivery and AI-powered chatbots for enhanced customer experience.

Cloud 83
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Top 5 tech predictions for the energy and resources sector in 2025

OpenText Information Management

Strategic equipment vendors and asset owners will partner together to securely connect and exchange IoT information so that manufacturers can build robust predictive models from their vast install base. Are you ready to learn more?

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14 steps to a digital business

CGI

What are the touch points – the sequences people go through that make up the total lifecycle of a customer? Customer experience. and once you know that , how can you make sure that your brand strategy and your physical experience aligns with the brand you promise in your marketing?