Reltio

JANUARY 9, 2020

Customer experience trends might change from time to time, but the central component remains steady: The customer must be at the heart of every business decision that you make. Customer Experience Trends: The Rise of the Consumer. Every facet of business has changed to adapt to the Experience Economy.

Customer Experience 109

Customer Experience Digital transformation Healthcare Communications 109

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

Reltio

DECEMBER 2, 2020

Data leaders and architects want to accelerate their company’s digital transformation and enable connected customer experiences with connected data. Flexible, Extensible, Configurable Data Structure and Services: Business processes, customer insights and data integrations need to be changed and adapt more quickly in a digital future.

MDM 78

MDM Data migration Digital transformation Customer Experience 78