Customer Experience Healthcare Insurance 
Reltio
JANUARY 23, 2020
Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.
Reltio
MAY 20, 2022
I’ve seen modern MDM fix organizational data problems and deliver tangible outcomes for their business and customers. Some additional challenges with legacy MDM are: It doesn’t scale to billions of customer records or 1,000s of profile attributes making it difficult to manage big data volumes. Legacy MDM - There’s a Better Answer.
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Reltio
AUGUST 17, 2018
Read the success story of a French multinational pharmaceutical company that built Customer 360 on top of a Self-learning Data Platform to support their account-centric field operations and personalized engagement. During this phase, there is often enormous pricing pressure from competitive products and health insurers.
Reltio
FEBRUARY 22, 2024
We unveiled the velocity packs in February, featuring pre-built connectors and smooth integrations to speed deployment for clients in sectors like healthcare, financial services, and insurance. Branham leads Reltio’s Customer Success, Professional Services, and Customer Engineering organization and our Customer Experience strategy.
IBM Big Data Hub
FEBRUARY 14, 2024
There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.
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