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Customer Experience Trends: How To Stand Out From the Crowd

Reltio

Customer experience trends might change from time to time, but the central component remains steady: The customer must be at the heart of every business decision that you make. Customer Experience Trends: The Rise of the Consumer. Every facet of business has changed to adapt to the Experience Economy.

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Think Outside of the Gartner Magic Quadrant for Master Data Management Solutions to Deliver Connected Customer Experiences

Reltio

Customer experience. If you haven’t come to the conclusion that CX matters, volumes of research quantifies the value of providing an exceptional - or even decent - customer experience, and the perils of getting it wrong. . PwC conducted eye-popping research into the future of customer experience. 88% of U.S.

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In Times of Rapid Change, Business Process Modeling Becomes a Critical Tool

erwin

With it, an organization can explore models to understand information assets within a business context, from internal operations to full customer experiences. Industry-specific regulations in areas like healthcare, pharmaceuticals and financial services have been in place for some time.

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Revealing the Invisible

AIIM

We are on the precipice of an enormous transformation brought on by new diagnostic tools, therapies, and pharmaceuticals -- all fueled by the staggering exponential rate of advances in technologies such as Artificial Intelligence (AI). Healthcare is also at risk of plummeting into an economic black hole.

Education 119
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Why More Businesses are Switching from Legacy to Modern MDM

Reltio

I’ve seen modern MDM fix organizational data problems and deliver tangible outcomes for their business and customers. Some additional challenges with legacy MDM are: It doesn’t scale to billions of customer records or 1,000s of profile attributes making it difficult to manage big data volumes.

MDM 75
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Data Secrets to A Successful Drug Launch

Reltio

Read the success story of a French multinational pharmaceutical company that built Customer 360 on top of a Self-learning Data Platform to support their account-centric field operations and personalized engagement. Which interactions matter most for your target physicians, and do you provide a superior customer experience?

MDM 70
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Breaking Down Barriers: Data Quality as a Driver for Pharma Transformation

Reltio

In this blog post, we explore the significance of data quality in the pharmaceutical industry and explain how a modern MDM platform serves to address these challenges. Digital challenges are everywhere for pharmaceutical companies There are several reasons why pharmaceutical companies need to rapidly transform and get more from their data.

MDM 52