Remove Customer Experience Remove Financial Services Remove Knowledge Base
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Identifying E-signature Requirements to Accelerate Digital Adoption and Meet Global Compliance

AIIM

Historically solutions from North America are primarily focused on customer experience. In North America, e-signatures are based on multiple authentication aspects with a focus on knowledge-based authentication which cannot be applied in EU due to much stricter privacy regulations.

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

They can eliminate prolonged wait times in phone-based customer support and email or live chat support. Chatbots are instantly accessible to multiple users, enhancing the customer experience by promptly addressing their interests and concerns.

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