IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

Rocket Software

MARCH 11, 2022

According to research by Aberdeen, the industries with the strongest need for terminal emulation are business services (accounting, HR and consulting, for example), manufacturing, retail, education, healthcare, finance and insurance. When employee experiences are improved, customer experiences benefit as a result.

Retail 52

Retail Manufacturing Compliance Access 52

IBM Big Data Hub

FEBRUARY 13, 2024

Design content, ad campaigns and innovative products that build better customer experiences. Healthcare, insurance and education are more hesitant due to the legal and compliance efforts to which they must adhere—and the lack of insight, transparency and regulation in generative AI.

Artificial Intelligence 118

Artificial Intelligence Marketing Sales Communications 118

Info Source

DECEMBER 8, 2023

We expect this sector to be at the forefront of embracing Advanced AI technologies to further enhance customer facing processes with a strong focus on Customer Experience. The newer players in the ecosystem are advantaged by digital first processes that have been designed to provide a superior customer experience.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

IBM Big Data Hub

MAY 26, 2023

The core banking application landscape involves multiple applications (both legacy and custom off-the-shelf) that are integrated and surfaced across multiple customer experiences, including mobile. in Manufacturing, and customer relationship management and customer service automation in Financial Services.

Cloud 72

Cloud Energy and Utilities Financial Services Digital transformation 72

ARMA International

SEPTEMBER 13, 2021

Digital Experience Platforms (DXP). A good digital experience can underpin a good customer experience. DXP is about delivering better digital experiences that engage customers so they can find the products and services they require. Cryptocurrency, Strategy & Education, Investopedia.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

IBM Big Data Hub

JUNE 29, 2023

Manufacturing has undergone a major digital transformation in the last few years, with technological advancements, evolving consumer demands and the COVID-19 pandemic serving as major catalysts for change. Here, we’ll discuss the major manufacturing trends that will change the industry in the coming year. Industry 4.0

Manufacturing 54

Manufacturing Artificial Intelligence Energy and Utilities Digital transformation 54