This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
At the heart of this Transformation journey is the drive toward 1) understanding, anticipating, and redefining internal and external customerexperiences. Every organization is on – or should be on – a Digital Transformation journey.
That is the subject of a new eBook from AIIM titled How to Become a Modern Records Manager (and a Business Enabler). Free eBook— How to Become a Modern Records Manager (and a Business Enabler)]. Enrich customerexperiences. Performance, Plus Compliance. This will allow organizations to: Enable innovation. Minimize risk.
As a result, an organization’s information is its most valuable asset; the common denominator in customerexperience, business agility, operational excellence, and automation. That is the subject of a new eBook from AIIM titled How to Become a Modern Records Manager (and a Business Enabler). This eBook will help you do that.
AIIM believes that digital preservation needs to be viewed through the prism of a set of Intelligent Information Management capabilities that are integral to delivering upon the Digital Transformation challenge of understanding, anticipating, and redefining internal and external customerexperiences.
This eBook highlights how data-driven strategies empower marketing campaigns through personalization tactics. Here’s what’s covered: How data-driven marketing drives the customerexperience. Understanding marketing strategy & performance. The most challenging obstacles to data-driven marketing success.
It’s no surprise that businesses are focused on providing excellent customerexperiences more than ever before. Customer satisfaction based on great customerexperience management is more important each and every day. This has led to the ever-growing importance of a great customerexperience strategy.
To achieve data cloud migration success, we recommend a 4-step process that we explore in our helpful ebook: Four steps to successfully power your data cloud migration with data intelligence. Download our insightful ebook, “Four Steps to Supercharge Your Data Cloud Migration with Data Intelligence.”
Over 100 eBooks, Guest articles, and Tip Sheets from the past year or so -- 107 of them to be exact. 4 Steps to Leverage What You Already Have and Know to Improve CustomerExperiences. A winning recipe: SaaS + Cloud Content Management + IaaS. Modern problems require modern solutions: Meeting the challenge of Big Content.
They also demand exemplary customerexperience, and most are not shy about taking their business elsewhere if their expectations go unmet. In a saturated market, businesses must work hard to find the sweet spot, balancing customerexperience, cyber security, and compliance. How can retailers rise to meet these demands?
To enable this revolution, automobile manufacturers and their supply chain partners have rapidly adopted new technologies to better serve customers and win competitive advantages: Embedding high-speed connectivity in vehicles to improve customerexperience and entertainment as well as real-time diagnostics and OTA updates.
The digital customerexperience, openness of modern banking, and flexibility of hybrid IT are essential to their business success. The challenge. Financial institutions find themselves in a difficult situation. The increased risk of non-compliance with government regulations and industry mandates.
Insurance carriers have been called to transform customerexperience, business offerings, and operations. The stakes are high—successful transformation can bring you new revenue opportunities, stronger customer relationships, and sustained brand relevance. The insurance industry is facing unprecedented disruption.
We’ve identified four of the top use cases for the data fabric below along with a brief overview and links to a more in-depth eBook and trial. These use cases provide a foundation that delivers a rich and intuitive data shopping experience. Read the eBook. Read the eBook. Customer 360. Read the eBook.
Improved customerexperience: By leveraging observability across all platforms, organizations can continuously monitor user interactions, identify performance bottlenecks and optimize the customerexperience, leading to higher satisfaction and retention rates.
Combining these capabilities into one solution has enabled Kofax to drive value for clients by enhancing the customerexperience, improving operational efficiency and accelerating the adoption of Artificial Intelligence. The New Digital Workforce: Robotic Process Automation, Artificial Intelligence, and Humans video.
AIIM published an eBook written by John Mancini in May 2017 called From ECM to Intelligent Information Management. Acknowledgment of this fact will be important later in this conversation. How Does the World of Content Management Tie to the Broader Enterprise IT Space?
IoT devices support a host of mission-critical applications and use cases including predictive maintenance, asset performance management, energy optimization, connected homes and customerexperience management. Customer video: Galp uses data governance to transform the energy sector . Next Steps.
Kofax TotalAgility is a unified digital transformation platform that digitizes critical touchpoints across high-value customer journeys, such as new customer onboarding, and accelerates those journeys, delivers a more positive customerexperience and increases customer loyalty. Supporting Resources.
shows how in demand data management technology is as a foundation for connected customerexperiences. While Segment has done really well in the SMB market segments, they don’t have a track record selling to Global 2000 enterprise customers. . POV on the Customer Data Platform Market . The premium valuation at $3.2B
Automation is often centered on efforts to optimize spend, achieve greater operational efficiency and incorporate new and innovative technologies, which often translate into a better customerexperience. But where to start? Assure application performance For many organizations, their applications are their business.
As online news sources become increasingly available to anyone with a smart device, we continue to see the decline of print newspapers and magazines. According to the Newspapers Fact Sheet from Pew Research Center, newspaper revenue and subscriptions have been in decline since the early 2000s.
This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customerexperience, and accelerating customer-facing digital transformation programs. Add new comment. Blog moderation guidelines and term of use.
This focus on innovation is echoed in our 2017 CGI Client Global Insights , where retail banking executives listed their top two business priorities as improving the end-to-end customerexperience, and accelerating customer-facing digital transformation programs. Add new comment. Blog moderation guidelines and term of use.
Arrangements such as these mean less back-office handling and lower costs and, moreover, quicker supply and a better customerexperience. Reliable and useable records come ready- formed, fed directly into catalogues by specialist suppliers, with any amending of records kept to an absolute minimum.
Download our free eBook: Uncover the Power of Data for Life Sciences. It will also help the ecosystem organizations find real value for themselves and their shareholders in the coming years. In short, connected consumer data can change the world by enabling us all to make truly meaningful choices about our future health and wealth.
We organize all of the trending information in your field so you don't have to. Join 55,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content