IBM Big Data Hub

JANUARY 29, 2024

Together, they worked to expand the Frito-Lay e-commerce strategy and make a more streamlined workflow for frontline employees. ‘Snacks to You’ is an advanced e-commerce solution that helps small businesses simplify the ordering and delivery process.

Digital transformation 66

Digital transformation Cloud Artificial Intelligence Blockchain 66

Thales Cloud Protection & Licensing

SEPTEMBER 16, 2024

The evolution of IAM: two decades of innovation Over the past two decades, significant progress in IAM has given rise to Customer Identity and Access Management (CIAM). CIAM focuses on providing a personalized and seamless customer experience across various touchpoints, driven by the Internet, E-commerce, social media, and smartphones.

B2B 62

B2B Compliance Manufacturing Customer Experience 62

IBM Big Data Hub

MARCH 20, 2024

e-commerce flash sales). For instance, an e-commerce site with highly seasonal sales can quickly expand its online services with a public cloud. Developers use DevOp tools to automate cloud-native development and rapid delivery of high-quality software, building containerized applications once and deploying them anywhere.

Cloud 88

Cloud Energy and Utilities Artificial Intelligence e-Delivery 88

IBM Big Data Hub

JUNE 10, 2024

If an e-commerce website experiences an outage during a high traffic time such as Black Friday, or during a large sale, it can damage the company’s reputation and annual revenue. Service disruptions also negatively impact the customer experience. It can also impact the customer experience.

Cloud 58

Cloud e-Delivery Compliance Customer Experience 58

IBM Big Data Hub

MARCH 8, 2024

In what McKinsey refers to as “the e-commerce catch-22,” many retailers with significant growth in ecommerce sales through 2020 and 2021 saw their margins decline. Increasingly, these customers desire benefits like free shipping or designated loyalty programs.

Retail 79

Retail e-Discovery Marketing Artificial Intelligence 79

eDiscovery Daily

OCTOBER 21, 2019

The EDRM has been a household name in the e-discovery and legal technology industry for 15 years. Join this lively and interactive session for a discussion about evolving standards and workflows in e-discovery and how they might be incorporated into a revised EDRM. The 2019 International Panel.

e-Discovery 45

e-Discovery e-Delivery GDPR Education 45

IBM Big Data Hub

FEBRUARY 23, 2024

It signifies a shift in human-digital interaction, offering enterprises innovative ways to engage with their audience, optimize operations, and further personalize their customer experience. The AI can assist customers in finding and purchasing items swiftly, often with suggestions tailored to their preferences and past behavior.

Analytics 95

Analytics Artificial Intelligence Marketing Education 95

ARMA International

SEPTEMBER 13, 2021

Marketing teams can create and share marketing content such as online blog posts, white papers, e-books, or short videos that can be posted on social media platforms and targeted towards various audiences. Customer Data Platforms (CDP). A good digital experience can underpin a good customer experience.

Digital transformation 59

Digital transformation Blockchain IT Computer and Electronics 59

IBM Big Data Hub

SEPTEMBER 5, 2023

For example, when ordering pizza, the restaurant’s chatbot can recognize a loyal customer returning to place an order, greet them by their name, remember their “regular” order, and use their saved delivery address and credit card to complete the order.

Artificial Intelligence 57

Artificial Intelligence e-Delivery Customer Experience IT 57

CILIP

NOVEMBER 7, 2020

To reach remote communities and all generations, the British Council must help the delivery of digital information, learning and communications. The Harare library has been modernised, there are new e-resources and the library has become busier. Early co-operation allows for sharing experience, benchmarking and target-setting.

Libraries 52

Libraries e-Delivery Government Access 52

IBM Big Data Hub

FEBRUARY 14, 2024

There’s no need to make customers wait for the answers to frequently asked questions (FAQs) or to take the next step to purchase. And digital customer service agents can boost customer satisfaction by offering advice and guidance to customer service agents.

Artificial Intelligence 82

Artificial Intelligence Retail Unstructured data Insurance 82

ARMA International

SEPTEMBER 22, 2021

Booking online and getting e-tickets and confirmations on a smart phone are normal. How will organizations use so-called “vaccine passports” related to employees and customers and how will organizations secure their protected health information (PHI) in response to changing health directives? Customer Experience (CX).

Digital transformation 52

Digital transformation Content services IT e-Discovery 52

OpenText Information Management

JANUARY 8, 2025

million square meters, offering high-quality products to millions of customers every year. Weve placed the customer experience at the heart of our long-term growth strategy. Our goal is to deliver smooth, high-quality journeys wherever our customers shop: from our e-commerce sites to our brick-and-mortar stores.

e-Delivery 59

e-Delivery Customer Experience Paper Retail 59

OpenText Information Management

MARCH 18, 2025

Reports are powered by templates and configurable Documentum Query Language (DQL) that aid in the creation and delivery of new reports. Users avoid miscommunication and improve the customer experience by always leveraging the most current Salesforce information. August 2024: What's new in OpenText Documentum CE 24.2

Cloud 52

Cloud Access Compliance e-Delivery 52