Remove Customer Experience Remove Data science Remove Insurance
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The Role of Master Data Management in Enabling Omnichannel Connected Customer Experiences

Reltio

At Reltio, we work with the world’s leading brands to enable omnichannel connected customer experiences. These brands understand how, where and when customers want to engage along the customer journey. The KPIs they use to measure ROI are customer experience through Net Promoter Score (NPS) and revenue growth.

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Say Goodbye to Legacy MDM, Say Hello to Reltio to Power Connected Customer Experiences

Reltio

I remember reading the Gartner prediction that by 2020, 86% of companies will be competing on customer experience. Well, 93% of CEOs and executives say improving the customer experience is one of their organization’s top 3 priorities in the next two years. Building a data innovation capability is important.

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Delivering business value for insurance companies

Collibra

Recapping a discussion moderated by Stijn Christiaens and featuring insurance data experts from Deloitte UK . Insurance is a data-intensive business. Insurance companies need data to better assess risks and price policies competitively, but also profitably.

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Metromile: A FitBit for Your Car

John Battelle's Searchblog

But earlier this month I met with another perfect exemplar: Metromile , a company that is already upending industrial-age assumptions about what “insurance” should be.**. Metromile began as the brainchild of David Friedberg , co-founder and CEO of yet another information-first insurance breakout, Climate Corp. Simple, no?

Insurance 102
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Data Innovator Spotlight - Top 6 Characteristics of Data Innovators

Reltio

And, they uncover monetization opportunities with the right data. Data innovators support digital and customer experience transformations. They work on important and interesting initiatives like how to use customer data to create connected customer experiences and to drive hyper-personalization at scale.

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Don’t Follow the Money; Follow the Customer!

Bill Schmarzo - Dell EMC

If you complete the full Fluvastatin prescription, then we’ll reduce your monthly healthcare insurance payment by 5%.”. However this infatuation with following the money can actually lead organizations astray, and make the vulnerable to disruption and disintermediation from more nimble, more customer-focused organizations.

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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Customer Events could include planning a vacation, buying a house, or purchasing insurance.