OpenText Information Management

APRIL 14, 2023

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Banking and insurance industries are undergoing a generational change as customers migrate to the digital world.

Customer Experience 59

Customer Experience Financial Services Insurance Content services 59

OpenText Information Management

APRIL 13, 2023

Yet, after years of trying, financial services institutions (FSIs) are still not delivering the experiences that customers expect. Whether in retail or commercial banking, insurance or … The post Effective customer information management builds better digital experiences appeared first on OpenText Blogs. Why is that?

Financial Services 59

Financial Services Customer Experience Insurance Retail 59

OpenText Information Management

FEBRUARY 4, 2025

By doing so, organizations can reduce security and compliance costs while ensuring adherence to government, cyber insurance, and internal standards. Additionally, the platforms SaaS delivery model boosts operational efficiency and guarantees zero-trust security to meet the dynamic needs of modern enterprises.

Cloud 59

Cloud IoT Digital transformation Metadata 59

Info Source

MAY 30, 2024

Ralph Gammon, Senior Analyst at Infosource May 2024 Ripcord first came onto our radar in 2017, most notably for innovative high-volume scanners, but it also had some early artificial intelligence (AI) powered technology for providing cloud-based Capture, Intelligent Document Processing (IDP) and Content Services to its outsourcing customers.

Financial Services 40

Financial Services Artificial Intelligence Insurance Content services 40

Info Source

MARCH 29, 2019

Xerox Sector-Specific Services.

Digital transformation 40

Digital transformation e-Delivery Retail Insurance 40

Info Source

JUNE 7, 2018

The flexibility to run Doxis4 on premises, in the cloud or as a hybrid makes the company-wide content services platform stand out in the market. The SER Group is a “Visionary” in Gartner’s 2017 Magic Quadrant for Content Services Platforms* (CSP). The Gartner Magic Quadrant for Content Services Platforms 2017: Karen A.

ECM 40

ECM Marketing Content services Artificial Intelligence 40

Everteam

APRIL 2, 2019

ImageFast is an award-winning consulting and technical services company that has been delivering information governance solutions to the insurance and finance markets for over 20 years. “We Spigraph is also pleased to announce ImageFast as a reseller of the Everteam Information Governance products. About Everteam.

Information governance 40

Information governance Marketing Government Digital transformation 40

OpenText Information Management

JANUARY 5, 2023

With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs).

Financial Services 105

Financial Services Government Customer Experience Content services 105

OpenText Information Management

JUNE 7, 2021

The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe challenges. It’s become more important than ever to help optimize banking operations and compliance requirements through seamless digital workflows and elevating customer experiences.

Customer Experience 69

Customer Experience Retail Compliance Content services 69

OpenText Information Management

JULY 16, 2024

Managing complex investigative analytics As businesses and investigations grow, so does the amount of data they generate which must be included in any analysis. This data can come in various formats, such as text, audio, image, and video, and can be stored across multiple internal and external repositories.

Analytics 59

Analytics Unstructured data Data structuring Mining 59

OpenText Information Management

NOVEMBER 22, 2023

All of these elements have put pressure on the financial … The post Predictions for the financial services industry in 2024 appeared first on OpenText Blogs. The word ‘rollercoaster’ best sums up 2023.

Financial Services 59

Financial Services Artificial Intelligence Customer Experience Content services 59

ARMA International

SEPTEMBER 27, 2021

Part 2 discussed the critical factors for a successful DT journey, because organizations need to do a “mind-shift” from traditional records and information management (RIM) practices to content services (CS). This content has a retention period considered permanent. The Death of ECM and Birth of Content Services, Gartner.

Digital transformation 55

Digital transformation Risk IT Computer and Electronics 55

OpenText Information Management

MARCH 27, 2025

Digital evolution in insurance MSIG Asia , an international insurance company, built a seamless digital experience for business users and customers, and enabled adaptability to meet the changing needs of self-service.

Artificial Intelligence 52

Artificial Intelligence Digital transformation Insurance Compliance 52

OpenText Information Management

DECEMBER 12, 2024

AI tailored to industries like energy & utilities , finance , insurance, and life sciences will address unique challenges, driving efficiency and growth. Industry-specific AI: Smarter tools for smarter sectors The vision: Highly regulated industries are complex, but their workflows don't have to be.

Energy and Utilities 52

Energy and Utilities Cloud Archiving Artificial Intelligence 52