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ECM vs. Content Services vs. Intelligent Information Management

AIIM

In recent years, nothing has sparked more controversy in the information management industry than the 2017 Gartner post officially retiring the term “Enterprise Content Management (ECM)” in favor of a new term, content services. What is Content Services?

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The State of Content Management in 2020 [Expert Tips & Research]

AIIM

It’s been replaced by the term content services, a strategic concept that covers three aspects, namely content services Applications, Platforms and Components.”. What’s this content services thing? What does content management look like in 2020, years after ECM died? What is CONTENT SERVICES? (0%).

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Cloud, Intelligent Content Services, and Digital Fragility: What’s on the RIM Horizon for 2020

ARMA International

Intelligent Content Services and Automation: Must-Haves for 2020 Roadmaps. Vendors in the content management market are investing in intelligent content services. The top responses were cost-effectiveness and improved speed of adoption/deployment.

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Does Your Content Drive Organizational Value?

AIIM

If you’ve been paying attention to the research we conduct and the educational information we share, you know that AIIM describes Intelligent Information Management (IIM) as all the things you want to do with, or get from, your organization’s information. The Extension of Content Services to the Cloud.

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Four Best Practices to Guide Your Intelligent Automation Journey

AIIM

In 75% of organizations, simply managing the documents and content necessary for process workers to get their job done is a problem. Educate the C-Suite on the Strategic Benefits: While cost savings are an important immediate benefit of process automation, don’t neglect to educate the C-Suite on the strategic benefits as well.

ECM 135
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What a Difference a Year Makes

AIIM

For organizations to digitally transform, they need a much broader and more “consumable” content toolkit than was offered by ECM – or by (Gartner’s term) “Content Services”. It is about using information in brand new ways to enable innovation and enrich customer experiences. A Look Ahead.

ECM 129
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The UPDATED Certified Information Professional (CIP) Exam - Answers to All of your Questions

AIIM

We believe and have been sharing for a while now, that organizations today need more than ECM, or Gartner's replacement, Content Services. As long as you complete your continuing education units and pay your renewal fee , your CIP status will be unchanged. What if I’m already a CIP?

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