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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalised customer experiences.

Retail 81
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The race for corporate banks to catch up with their retail peers

CGI

The race for corporate banks to catch up with their retail peers. Corporate and transaction banks (CTBs) face the challenge of delivering services equivalent to those offered by their retail bank peers. Corporates, particularly large corporates, have not experienced the benefits of this evolution in retail banking.

Retail 68
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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

From channel to customer: How an omni-channel experience is the key to the retail industry’s success. Is the hype around the retail store being dead simply that, hype? Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalized customer experiences.

Retail 40
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The time for government blockchain proofs of concept is now

CGI

General Services Administration (GSA) and other federal agencies have issued contracts for proofs of concept (POCs); the Department of Homeland Security has issued more than $1 million in blockchain startup grants; and the Departments of Defense and State have issued requests for white papers and held industry forums.

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The Week in Cyber Security and Data Privacy: 29 January – 4 February 2024

IT Governance

Known records breached Eye4Fraud Source (New) Finance USA Yes 14,900,000 Gumtree Source (New) IT services South Africa Yes 13,300,000 Schneider Electric Source (New) Energy France Yes “terabytes” of data BeatBase ApS Source (New) IT services Denmark Yes 1,648,030 Football Australia Source 1 ; source 2 (New) Leisure Australia Yes 1,421,804 Indian Bank (..)