Hunton Privacy

FEBRUARY 23, 2023

On February 20, 2023, in the case of Experian Limited v The Information Commissioner , the First-Tier Tribunal in the UK (the “ Tribunal ”) ruled on the ICO’s action to require Experian to make changes to how it processes personal data for direct marketing purposes.

Marketing 64

Marketing Personal data GDPR Privacy 64

CGI

DECEMBER 9, 2019

The 2019 CGI Client Global Insights reveals that harnessing the power of data analytics to drive real-time insights and improved personalization for new revenue streams is a top business priority for the retail and consumer services executives interviewed. Achieving next-level personalization.

Retail 96

Retail Sales Customer Experience Artificial Intelligence 96

CGI

DECEMBER 20, 2018

In this year’s CGI Client Global Insights , 87% of retail and consumer services executives we interviewed say they continue to invest in improving the customer experience, making it their number one business and IT priority.

Retail 81

Retail Customer Experience Consumer Services Personal data 81

CGI

DECEMBER 20, 2018

Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalized customer experiences. Secure the omni-channel journey – With the increased use of digital channels and mobile payment methods, customers are demanding better protection of their personal data.

Retail 40

Retail Customer Experience Consumer Services Personal data 40