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From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

In fact, contrary to the hype that the physical store is a thing of the past, pure-play digital retailers are venturing into the brick-and-mortar space, demonstrating that both worlds need to converge to enhance the customer experience. Key recommendations to ensure a data-rich and secure omni-channel future.

Retail 81
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Data monetization: driving the new competitive edge in retail

CGI

The 2019 CGI Client Global Insights reveals that harnessing the power of data analytics to drive real-time insights and improved personalization for new revenue streams is a top business priority for the retail and consumer services executives interviewed.

Retail 96
article thumbnail

From channel to customer: How an omni-channel experience is the key to the retail industry’s success

CGI

In fact, contrary to the hype that the physical store is a thing of the past, pure-play digital retailers are venturing into the brick-and-mortar space, demonstrating that both worlds need to converge to enhance the customer experience. Key recommendations to ensure a data-rich and secure omni-channel future.

Retail 40