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ECM vs. Content Services vs. Intelligent Information Management

AIIM

In recent years, nothing has sparked more controversy in the information management industry than the 2017 Gartner post officially retiring the term “Enterprise Content Management (ECM)” in favor of a new term, content services. What is Enterprise Content Management (ECM)? Before we go further, let’s start with some definitions.

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Understanding the Key Benefits of Extending ECM into Lead Business Applications

AIIM

C-level executives go to conferences and come back proclaiming a need for a bold “Transformation” initiative, not always realizing that the raw material — and skills — necessary for intelligent automation likely lies in some of their past experiences with ECM and BPM. Ensuring regulatory and legal compliance.

ECM 162
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How to Tackle the Information Management Challenges of Legacy Applications

AIIM

Many organizations feel forced to keep legacy applications alive to retain access to historical data – either for customer service, operational requirements, or compliance. An enterprise content management (ECM) system is ideal for this purpose as it is expressly designed to capture and organize large volumes of data in diverse formats.

ECM 233
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How ECM solutions are keeping pace with a new generation

OpenText Information Management

What’s more, the rise in consumer file sharing services has changed the way users interact with enterprise software, with vastly more … The post How ECM solutions are keeping pace with a new generation appeared first on OpenText Blogs. Projects demand greater collaboration, often across multiple sites and time zones.

ECM 92
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15 Top AIIM eBooks and White Papers in 2017

AIIM

Moving From ECM to Intelligent Information Management – eBook (John Mancini). A Winning ECM Recipe: Simplicity On The Frontend - Sophistication On The Backend -- Infographic (Bob Larrivee). 10 Strategies to Navigate the Shift from ECM to Content Services – eBook (John Mancini).

Paper 116
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How to Eliminate Paper Processes

AIIM

Access controls and data security make it easier and less expensive to maintain compliance, and reduces the chance of missing documents that could result in lost revenue. With an ECM system, critical business documents are easily retrievable, which tends to shorten the collections cycle and improve cash flow.

Paper 223
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What a Difference a Year Makes

AIIM

Certainly the terminology and label for “what we do” was debatable, but the limits of traditional ECM in the new digital economy, and the need for change were not. For organizations to digitally transform, they need a much broader and more “consumable” content toolkit than was offered by ECM – or by (Gartner’s term) “Content Services”.

ECM 143