Security Affairs

APRIL 20, 2023

If malicious actors accessed the exposed data, the company could have faced devastating consequences and put their clients at risk, as financial services are the main target for cybercriminals. We’ve also attempted to obtain an official comment from the bank’s communication team. million files belonging to ICICI Bank.

Personal data 246

Personal data Phishing Risk Communications 246

Thales Cloud Protection & Licensing

JANUARY 16, 2024

Key recommendations for Financial Services to improve cybersecurity and resilience in multi-clouds madhav Wed, 01/17/2024 - 05:46 The Digital Operational Resilience Act (DORA) will apply to the EU financial sector from 17 January 2025. As set out in its Article 2, DORA applies to the entire financial services sector.

Financial Services 83

Financial Services Cloud Cybersecurity Encryption 83

Security Affairs

DECEMBER 22, 2020

“More information will be disclosed during the upcoming months but the full extent of this breach will most likely never be communicated to the public, and instead will be restricted to trusted parts of the intelligence community.” College of Law and Business, Israel NetBios HTTP Backdoor 2020-05-26 ad001.mtk.lo

Communications 360

Communications Manufacturing Financial Services Security 360

OpenText Information Management

FEBRUARY 10, 2023

It’s a question echoing across workplaces in industries like healthcare, financial services, and law, especially as Gen Z employees join the ranks. After more than a century of service, many IT professionals wish they could retire the old faithful fax.

Communications 59

Communications Financial Services IT Insurance 59

Data Matters

JANUARY 28, 2022

The advisory was promptly endorsed by the National Cyber Security Centre, a division of Government Communications Headquarters (“GCHQ”), a UK intelligence agency. Like an incident response plan, MFA has become a critical element of cybersecurity programs.

Cybersecurity 156

Cybersecurity Financial Services Authentication Government 156

Krebs on Security

OCTOBER 24, 2019

“We apologize for the inconvenience of this message,” reads the communication from Cachet that went out to customers just after 6:30 PM ET on Oct. ” In a follow-up communication sent Thursday evening, Cachet said all debit transactions with a settlement date of Oct. But on Oct. 1, 2019 to Aug.

Communications 187

Communications Financial Services Insurance Risk 187

eSecurity Planet

SEPTEMBER 21, 2024

Health Insurance Portability & Accountability Act (HIPAA) The Health Insurance Portability and Accountability Act (HIPAA) sets standards for protecting sensitive health information, particularly electronic health records (EHRs). The act aims to balance privacy rights with the needs of law enforcement in investigating cybercrimes.

Cybersecurity 120

Cybersecurity Computer and Electronics Compliance Privacy 120

OpenText Information Management

OCTOBER 18, 2022

It’s an essential part of enterprise communications for industries like healthcare, law, insurance and financial services. Why don’t you just send it over on a dinosaur! Or a carrier pigeon? Honestly, we’ve heard them all. But fax in 2022 is far from a punch line.

Insurance 59

Insurance Financial Services Communications IT 59

OpenText Information Management

APRIL 13, 2023

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more profitable than others. Why is that?

Financial Services 59

Financial Services Customer Experience Insurance Retail 59

Reltio

JUNE 9, 2022

The insurance industry is facing unprecedented disruption. Insurance carriers have been called to transform customer experience, business offerings, and operations. As an insurer, your current business models are being challenged by new thinking, new competitors, and new ways of working.

Digital transformation 52

Digital transformation Insurance Customer Experience MDM 52

OpenText Information Management

JANUARY 24, 2025

Entities must establish criteria for classifying incidents, reporting major incidents to authorities, and developing communication plans. ICT-related incident management: Robust incident detection, management, and reporting processes are crucial. It is vital to stay informed about the latest developments and proactively adapt your strategies.

IT 52

IT Compliance Risk Cloud 52

IBM Big Data Hub

SEPTEMBER 14, 2023

As enterprises modernize and migrate workloads to IBM Cloud, they often run into requirements that certain components of their application workloads to run on other cloud service provider networks. insurance, banking, healthcare, etc.)—to What are the different ways multicloud workloads can connect and communicate?

Cloud 70

Cloud Financial Services Insurance Compliance 70

OpenText Information Management

APRIL 14, 2023

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Banking and insurance industries are undergoing a generational change as customers migrate to the digital world.

Customer Experience 59

Customer Experience Financial Services Insurance Content services 59

Data Protection Report

JANUARY 30, 2023

Colorado issued a revised draft of its privacy regulations, which added a list of what could be “substantial or material changes” to a privacy policy, which would require notice communicated to consumers in the manner by which the controller usually interacts with consumers. Which one is NOT on the list?

Privacy 115

Privacy Cybersecurity Personal data Insurance 115

IT Governance

DECEMBER 11, 2023

Known records breached Up to 3,806 organisations with DICOM (Digital Imaging and Communications in Medicine) servers Source (New) Healthcare Unknown Unknown >59 million Akumin Source (New) Healthcare USA Yes 5 TB AMCO Proteins Source (New) Manufacturing USA Yes 4 TB Norton Healthcare Source (New) Healthcare USA Yes 2.5 and Robert W.

Data Privacy 97

Data Privacy Energy and Utilities Privacy Manufacturing 97

HL Chronicle of Data Protection

MAY 13, 2019

In the past two years, multiple state bills that have been introduced in the US to provide for cybersecurity requirements and standards to the insurance sector, with recent legislative activity taking place in particular within the States of Ohio, South Carolina, and Michigan. NYDFS: Setting a new bar for state cybersecurity regulation.

Insurance 40

Insurance Cybersecurity Data breaches Financial Services 40

eSecurity Planet

SEPTEMBER 16, 2022

In its 2021 Threat Force Intelligence Index , IBM reported that manufacturing and financial services were the two industries most at risk for attack, making up 23.2% Fraud.net offers specific solutions for a number of industries, including gaming, financial services, and eCommerce, as well as government organizations.

Analytics 113

Analytics Risk Authentication Financial Services 113

Adam Levin

NOVEMBER 30, 2018

The information compromised includes (but assume is not limited to): name, mailing address, phone number, email address, passport number, Starwood Preferred Guest account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences. Minimize your exposure. Manage the damage.

Financial Services 66

Financial Services Encryption Passwords Communications 66

Reltio

NOVEMBER 9, 2020

For example, what if your customer opted out of receiving communications from from a particular channel, but another team is not aware of that? Consent and communication preferences need to be centralized and shared across the organization to successfully execute an omnichannel connected customer experience strategy. Jan 8, 2020.

Customer Experience 72

Customer Experience MDM Retail Data science 72

DLA Piper Privacy Matters

FEBRUARY 28, 2022

Most incidents reported originate from the private sector ( 3,667 ), with 2,707 incidents reported from public sector organisations in Ireland such as public sector bodies, banks, insurance and telecom companies. Financial Services Sector Focus. In November, the DPC launched the revised Breach Notification Webform.

Financial Services 97

Financial Services Data breaches Personal data Compliance 97

Data Matters

JUNE 24, 2021

On June 15, 2021, the SEC announced settled charges against First American Title Insurance Company (First American) for disclosure controls and procedures violations related to a cybersecurity vulnerability that exposed sensitive customer information. provide for open communications between technical experts and disclosure advisers.

Cybersecurity 67

Cybersecurity Financial Services Risk Compliance 67

Hunton Privacy

MARCH 23, 2018

The FSB is developing the cyber lexicon to address cybersecurity and cyber resilience in the financial sector and hopes that it will boost cross-border cooperation on cybersecurity. According to the note, “[t]he FSB has formed a working group, chaired by the U.S.

Cybersecurity 45

Cybersecurity Financial Services Insurance Communications 45

Data Matters

AUGUST 17, 2021

Additionally, the Guidance extends the scope of the FFIEC’s considerations on authentication beyond customers to include employees, third parties, and system-to-system communications. 1 The Federal Financial Institutions Examination Council is a U.S.

Authentication 87

Authentication Access Risk Information Security 87

IBM Big Data Hub

JANUARY 18, 2024

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. This omnichannel approach enables you to connect with customers where they are most active and comfortable.

Sales 85

Sales Artificial Intelligence Communications Marketing 85

Data Protection Report

APRIL 2, 2020

On March 10, 2020, the New York Department of Financial Services (NYDFS) issued guidance to all of its regulated institutions engaged in virtual currency business activity, requiring them to have plans for preparedness to manage the possible operational and financial risks posed by the COVID-19 pandemic.

Risk 59

Risk Communications Authentication Financial Services 59

Info Source

JULY 6, 2023

For example, if your experience as an end customer in an interaction with your bank, insurance carrier, car dealer etc. t starts with the prospect, who has researched alternatives based on her/his specific needs selecting a financial services provider and type of loan and submitting a request. Missing input, signatures etc.

Customer Experience 52

Customer Experience Communications Financial Services Marketing 52

Collibra

MARCH 11, 2021

Here is an example of how an insurance company working with Collibra set up its operating model: The insurance company is cross-functional, frequently requiring collaboration among different lines of business, such as finance, sales, marketing and IT. Promote consistent communication. Operating model example.

Government 59

Government Communications Insurance Customer Experience 59

IT Governance

MARCH 11, 2024

Source (New) Finance USA Yes 3,494 Woodruff Sawyer Source (New) Insurance USA Yes 3,087 Blackburn College Source (New) Education USA Yes 3,039 CAIRE Inc. Source (New) Transport USA Yes 3,815 Okta Source 1 ; source 2 (Update) Cyber security USA Yes 3,800 Shah Dixit & Associates, P.C.

Data Privacy 78

Data Privacy Privacy Security Data breaches 78

eSecurity Planet

FEBRUARY 16, 2021

As organizations move toward cloud environments, vulnerabilities rooted in vast internet communications are coming to light. Healthcare and financial services are the most attacked industries. In the last decade, we’ve seen ransomware attacks increase exponentially. Ransomware facts.

Ransomware 97

Ransomware Encryption Insurance Cloud 97

Info Source

APRIL 25, 2019

The percentage of people who prefer mobile to other channels of communication is growing generation to generation. This way the SDK dramatically increases customer onboarding and retention rates, speeds up transactions, and improves customer loyalty.

Customer Experience 40

Customer Experience Digital transformation Insurance Financial Services 40

Adam Levin

NOVEMBER 17, 2020

Contact the sender directly if you get one of these communications. Many insurance companies, financial services organizations and employers offer cyber and identity protection products and services as a perk of your relationship either for free or at a deep discount. Track your shipments.

Retail 97

Retail e-Delivery Passwords Phishing 97

Info Source

JANUARY 12, 2018

Kapow’s automation capabilities are being leveraged across a wide range of use cases and industries including customer and employee onboarding, banking, insurance, supply chain, logistics, finance, accounting, marketing, and customer service. Kofax also doubled its investment in RPA to further speed its pace of innovation.

Digital transformation 40

Digital transformation Financial Services Compliance Insurance 40

Info Source

JANUARY 30, 2025

In 2025, I predict this mix shift will accelerate for several reasons, each reinforcing the other: Increased Willingness to Meet Multi-Channel Communication Demands : Particularly in B2C transactions, driven by the pressure to meet heightened customer experience expectations.

Marketing 52

Marketing B2B Digital transformation Customer Experience 52

Info Source

JANUARY 29, 2019

Newgen, on the other hand, has received strong industry recognition from leading analyst firms such as Gartner and Forrester for its robust BPM, ECM (enterprise content management), and CCM (customer communication management) products. “By

ECM 40

ECM Information capture Financial Services Records Management 40

Collibra

APRIL 11, 2022

Promote consistent communication. Some of these can be big-picture strategies, including clearly defining and communicating your organization’s vision and goals for your data governance program and making sure to measure your progress in several different ways. Promote consistent communication. Identify data domains.

Government 52

Government Communications Insurance Customer Experience 52

Info Source

MARCH 20, 2019

Kofax RPA robots interact seamlessly across desktop software, traditional enterprise and browser-based systems and websites – aggregating data and content, transforming it into actionable information, triggering responses, and communicating with other applications.”.

Digital transformation 56

Digital transformation Unstructured data Compliance Financial Services 56

Data Matters

FEBRUARY 25, 2021

This follows the FCA’s announcement in its 2020-21 business plan that payment services were one of its main supervisory priorities 1 and its temporary guidance of July 9, 2020, on prudential risk management and safeguarding in light of the COVID-19 pandemic ( Temporary COVID Guidance ). its Perimeter Guidance Manual (PERG).

Authentication 67

Authentication Paper Risk Insurance 67