OpenText Information Management

OCTOBER 18, 2022

It’s an essential part of enterprise communications for industries like healthcare, law, insurance and financial services. Why don’t you just send it over on a dinosaur! Or a carrier pigeon? Honestly, we’ve heard them all. But fax in 2022 is far from a punch line.

Insurance 59

Insurance Financial Services Communications IT 59

Reltio

JUNE 9, 2022

The insurance industry is facing unprecedented disruption. Insurance carriers have been called to transform customer experience, business offerings, and operations. As an insurer, your current business models are being challenged by new thinking, new competitors, and new ways of working.

Digital transformation 52

Digital transformation Insurance Customer Experience MDM 52

OpenText Information Management

APRIL 14, 2023

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Banking and insurance industries are undergoing a generational change as customers migrate to the digital world.

Customer Experience 59

Customer Experience Financial Services Insurance Content services 59

Security Affairs

JANUARY 17, 2022

.” The CPU will address critical vulnerabilities in Oracle Essbase, Graph Server and Client, Secure Backup, Communications Applications, Communications, Construction and Engineering, Enterprise Manager, Financial Services Applications, Fusion Middleware, Insurance Applications, PeopleSoft, Support Tools, and Utilities Applications.

Communications 126

Communications Financial Services Big data Retail 126

eSecurity Planet

SEPTEMBER 21, 2024

Health Insurance Portability & Accountability Act (HIPAA) The Health Insurance Portability and Accountability Act (HIPAA) sets standards for protecting sensitive health information, particularly electronic health records (EHRs). The act aims to balance privacy rights with the needs of law enforcement in investigating cybercrimes.

Cybersecurity 120

Cybersecurity Computer and Electronics Compliance Privacy 120

IBM Big Data Hub

SEPTEMBER 14, 2023

As enterprises modernize and migrate workloads to IBM Cloud, they often run into requirements that certain components of their application workloads to run on other cloud service provider networks. insurance, banking, healthcare, etc.)—to What are the different ways multicloud workloads can connect and communicate?

Cloud 70

Cloud Financial Services Insurance Compliance 70

HL Chronicle of Data Protection

MAY 13, 2019

In the past two years, multiple state bills that have been introduced in the US to provide for cybersecurity requirements and standards to the insurance sector, with recent legislative activity taking place in particular within the States of Ohio, South Carolina, and Michigan. NYDFS: Setting a new bar for state cybersecurity regulation.

Insurance 40

Insurance Cybersecurity Data breaches Financial Services 40

Security Affairs

JUNE 29, 2024

IMS specializes in providing business process outsourcing (BPO) and information technology (IT) services specifically tailored for the insurance and financial services industries. Infosys McCamish Systems (IMS) revealed that the 2023 data breach following the LockBit ransomware attack impacted 6 million individuals.

Data breaches 109

Data breaches e-Discovery Ransomware Insurance 109

Data Matters

JANUARY 28, 2022

The advisory was promptly endorsed by the National Cyber Security Centre, a division of Government Communications Headquarters (“GCHQ”), a UK intelligence agency. Like an incident response plan, MFA has become a critical element of cybersecurity programs.

Cybersecurity 155

Cybersecurity Financial Services Authentication Government 155

Info Source

JULY 6, 2023

For example, if your experience as an end customer in an interaction with your bank, insurance carrier, car dealer etc. t starts with the prospect, who has researched alternatives based on her/his specific needs selecting a financial services provider and type of loan and submitting a request. Missing input, signatures etc.

Customer Experience 52

Customer Experience Communications Financial Services Marketing 52

Data Protection Report

JANUARY 30, 2023

Colorado issued a revised draft of its privacy regulations, which added a list of what could be “substantial or material changes” to a privacy policy, which would require notice communicated to consumers in the manner by which the controller usually interacts with consumers. Which one is NOT on the list?

Privacy 115

Privacy Cybersecurity Personal data Insurance 115

Security Affairs

APRIL 20, 2023

If malicious actors accessed the exposed data, the company could have faced devastating consequences and put their clients at risk, as financial services are the main target for cybercriminals. We’ve also attempted to obtain an official comment from the bank’s communication team. million files belonging to ICICI Bank.

Personal data 98

Personal data Phishing Risk Communications 98

IBM Big Data Hub

JANUARY 18, 2024

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. This omnichannel approach enables you to connect with customers where they are most active and comfortable.

Sales 85

Sales Artificial Intelligence Communications Marketing 85

Data Matters

JUNE 24, 2021

On June 15, 2021, the SEC announced settled charges against First American Title Insurance Company (First American) for disclosure controls and procedures violations related to a cybersecurity vulnerability that exposed sensitive customer information. provide for open communications between technical experts and disclosure advisers.

Cybersecurity 66

Cybersecurity Financial Services Risk Compliance 66

Security Affairs

SEPTEMBER 1, 2020

” PIONEER KITTEN operations leverage on SSH tunneling, through open-source tools such as Ngrok, they also used the custom tool SSHMinion to communication with malware deployed in the target networks. Copyright (C) 2014-2015 Media.net Advertising FZ-LLC All Rights Reserved -->.

Access 131

Access Financial Services Retail Insurance 131

Reltio

NOVEMBER 9, 2020

For example, what if your customer opted out of receiving communications from from a particular channel, but another team is not aware of that? Consent and communication preferences need to be centralized and shared across the organization to successfully execute an omnichannel connected customer experience strategy. Jan 8, 2020.

Customer Experience 72

Customer Experience MDM Retail Data science 72

Hunton Privacy

MARCH 23, 2018

The FSB is developing the cyber lexicon to address cybersecurity and cyber resilience in the financial sector and hopes that it will boost cross-border cooperation on cybersecurity. According to the note, “[t]he FSB has formed a working group, chaired by the U.S.

Cybersecurity 45

Cybersecurity Financial Services Insurance Communications 45

eSecurity Planet

SEPTEMBER 16, 2022

In its 2021 Threat Force Intelligence Index , IBM reported that manufacturing and financial services were the two industries most at risk for attack, making up 23.2% Fraud.net offers specific solutions for a number of industries, including gaming, financial services, and eCommerce, as well as government organizations.

Analytics 113

Analytics Risk Authentication Financial Services 113

Info Source

SEPTEMBER 26, 2024

In our assessment of use cases, we expect the demand for these solutions to grow over proportionally in the next 5 years as GenAI technologies enable advanced automation capabilities and integrated customer communication features. Both segments experienced double digit growth YOY. grade schools).

Marketing 52

Marketing Energy and Utilities e-Discovery Records Management 52

Adam Levin

NOVEMBER 30, 2018

The information compromised includes (but assume is not limited to): name, mailing address, phone number, email address, passport number, Starwood Preferred Guest account information, date of birth, gender, arrival and departure information, reservation date, and communication preferences. Minimize your exposure. Manage the damage.

Financial Services 66

Financial Services Encryption Passwords Communications 66

Krebs on Security

OCTOBER 24, 2019

“We apologize for the inconvenience of this message,” reads the communication from Cachet that went out to customers just after 6:30 PM ET on Oct. ” In a follow-up communication sent Thursday evening, Cachet said all debit transactions with a settlement date of Oct. But on Oct. 1, 2019 to Aug.

Communications 170

Communications Financial Services Insurance Risk 170

DLA Piper Privacy Matters

FEBRUARY 28, 2022

Most incidents reported originate from the private sector ( 3,667 ), with 2,707 incidents reported from public sector organisations in Ireland such as public sector bodies, banks, insurance and telecom companies. Financial Services Sector Focus. In November, the DPC launched the revised Breach Notification Webform.

Financial Services 97

Financial Services Data breaches Personal data Compliance 97

Data Protection Report

APRIL 2, 2020

On March 10, 2020, the New York Department of Financial Services (NYDFS) issued guidance to all of its regulated institutions engaged in virtual currency business activity, requiring them to have plans for preparedness to manage the possible operational and financial risks posed by the COVID-19 pandemic.

Risk 59

Risk Communications Authentication Financial Services 59

Data Matters

AUGUST 17, 2021

Additionally, the Guidance extends the scope of the FFIEC’s considerations on authentication beyond customers to include employees, third parties, and system-to-system communications. 1 The Federal Financial Institutions Examination Council is a U.S.

Authentication 86

Authentication Access Risk Information Security 86

Data Matters

AUGUST 24, 2018

The National Association of Insurance Commissioners (NAIC) held its Summer 2018 National Meeting in Boston, Massachusetts, from August 4 to 7, 2018. NAIC Continues its Evaluation of Insurers’ Use of Big Data . The NAIC is also considering insurers’ use of big data in underwriting life insurance products.

Insurance 60

Insurance Big data e-Delivery Risk 60

Collibra

MARCH 11, 2021

Here is an example of how an insurance company working with Collibra set up its operating model: The insurance company is cross-functional, frequently requiring collaboration among different lines of business, such as finance, sales, marketing and IT. Promote consistent communication. Operating model example.

Government 59

Government Communications Insurance Customer Experience 59

Collibra

APRIL 11, 2022

Promote consistent communication. Some of these can be big-picture strategies, including clearly defining and communicating your organization’s vision and goals for your data governance program and making sure to measure your progress in several different ways. Promote consistent communication. Identify data domains.

Government 52

Government Communications Insurance Customer Experience 52

Info Source

APRIL 25, 2019

The percentage of people who prefer mobile to other channels of communication is growing generation to generation. This way the SDK dramatically increases customer onboarding and retention rates, speeds up transactions, and improves customer loyalty.

Customer Experience 40

Customer Experience Digital transformation Insurance Financial Services 40

Info Source

JANUARY 29, 2019

Newgen, on the other hand, has received strong industry recognition from leading analyst firms such as Gartner and Forrester for its robust BPM, ECM (enterprise content management), and CCM (customer communication management) products. “By

ECM 40

ECM Information capture Financial Services Records Management 40

Info Source

JANUARY 12, 2018

Kapow’s automation capabilities are being leveraged across a wide range of use cases and industries including customer and employee onboarding, banking, insurance, supply chain, logistics, finance, accounting, marketing, and customer service. Kofax also doubled its investment in RPA to further speed its pace of innovation.

Digital transformation 40

Digital transformation Financial Services Compliance Insurance 40

Info Source

APRIL 2, 2019

The new platform can be leveraged by enterprise companies in financial services. and insurance, transportation and logistics, manufacturing, and other industries. business operation, such as processing a loan application, insurance claim or bill of lading. automation (BPA). Several high-profile. at Everest Group.

Artificial Intelligence 40

Artificial Intelligence Digital transformation Insurance Financial Services 40

Info Source

DECEMBER 8, 2023

In our vertical market sizing and analysis, we cover horizontal use cases e.g., accounting, HR management, as well as vertical specific use cases e.g., bank account opening, mortgage processing and insurance claims processing. The major Capture & IDP use cases in the Insurance sector also relate to Case Management.

Marketing 40

Marketing Customer Experience Energy and Utilities Digital transformation 40

Reltio

JULY 2, 2019

I still thing the four biggest skills are creativity, curiosity, communication and common sense – if you’ve got those then you can be taught technical skills.”. For example as a young analyst at N&P I built a model for Home and Contents Insurance in order to better understand our retention strategies.

Analytics 58

Analytics Insurance Artificial Intelligence Data science 58

Data Matters

FEBRUARY 25, 2021

This follows the FCA’s announcement in its 2020-21 business plan that payment services were one of its main supervisory priorities 1 and its temporary guidance of July 9, 2020, on prudential risk management and safeguarding in light of the COVID-19 pandemic ( Temporary COVID Guidance ). its Perimeter Guidance Manual (PERG).

Authentication 66

Authentication Paper Risk Insurance 66

IBM Big Data Hub

FEBRUARY 23, 2024

Today, people don’t just prefer instant communication; they expect it. The integration of these technologies extends beyond reactive communication. Conversational AI is also making significant strides in other industries such as education, insurance and travel.

Analytics 95

Analytics Artificial Intelligence Marketing Education 95

Info Source

MARCH 20, 2019

Kofax RPA robots interact seamlessly across desktop software, traditional enterprise and browser-based systems and websites – aggregating data and content, transforming it into actionable information, triggering responses, and communicating with other applications.”.

Digital transformation 56

Digital transformation Unstructured data Compliance Financial Services 56

CGI

MAY 26, 2016

In this environment, financial institutions are advised to set up and maintain a cybersecurity program that will hold up to regulators’ expectations. In addition, insurers are increasingly partnering with us to help manage the cyber risks of their policy holders.

Cybersecurity 40

Cybersecurity Risk Financial Services Compliance 40