article thumbnail

6 ways messaging supercharges mid-market financial services

OpenText Information Management

Fast, easy, personalized, and engaging experiences are the name of the game in financial services. 3 A messaging platform can help mid-size banks and insurance companies meet these communications challenges, offering a quick ROI and the flexibility to grow into new use cases. How is your institution stacking up?

article thumbnail

Top predictions for financial services in 2023

OpenText Information Management

With inflation, rising interest rates and general economic uncertainty, last year presented several challenges for financial services institutions (FSIs).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Empower business users in financial services to elevate customer experience

OpenText Information Management

It’s not a new phenomenon in traditional customer communications management (CCM) for an individual to wear multiple hats – performing more than one role to provide the most value to a business.

article thumbnail

Three use cases for cloud fax in financial services

OpenText Information Management

It stands to reason, then, that fax would be the bedrock of financial communications, but are there ways to make it even better? The paper problem Financial services workflows have always been heavily paper-based.

article thumbnail

Nationwide Building Society gives member communications the personal touch 

OpenText Information Management

Nationwide isn’t like most other financial services organisations. Our mission is to provide outstanding services that make life better for our members—and our product offering includes personal banking, credit cards, mortgages, and more. Working together with OpenText, we’ve transformed our approach to customer communications.

article thumbnail

Three use cases for cloud fax in financial services

OpenText Information Management

It stands to reason, then, that fax would be the bedrock of financial communications, but are there ways to make it even better? The paper problem Financial services workflows have always been heavily paper-based.

article thumbnail

New EU Cyber Law for the Financial Services Industry with Significant Impact on ICT Service Providers

Data Matters

The new EU Regulation on Digital Operational Resilience for the Financial Sector ( DORA ) recently entered into force. DORA establishes cybersecurity requirements for information and communication technology ( ICT ) systems supporting the business processes of financial entities and represents a paradigm shift for the ICT sector.