OpenText Information Management

SEPTEMBER 26, 2022

Around the world, energy costs are spiking to record-high prices and aren’t expected to subside anytime soon. In fact, according to the World Bank, the price of energy commodities is expected to be 46 percent higher on average in 2023.

Customer Experience 64

Customer Experience Communications Marketing 64

OpenText Information Management

MAY 19, 2023

Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance risks. Risk mitigation is often thought of as a defensive tactic, but there are opportunities for Utilities to play offense—especially when it comes to experience.

Customer Experience 52

Customer Experience Risk Compliance Content services 52

Security Affairs

APRIL 18, 2020

Threat actors employed the previously-undetected PoetRAT Trojan in a Coronavirus-themed campaign aimed at government and energy sectors. . The malware infected ICS and SCADA systems used to control the wind turbines within the renewable energy sector. ” reads the analysis published by Cisco Talos. Pierluigi Paganini.

Energy and Utilities 140

Energy and Utilities Archiving Phishing Government 140

Security Affairs

SEPTEMBER 9, 2019

A DoS attack that caused disruptions at a power utility in the United States exploited a flaw in a firewall used in the facility. In May, the Department of Energy confirmed that on March 5, 2019, between 9 a.m. a cyber event disrupted energy grid operations in California, Wyoming, and Utah. and 7 p.m., and 7 p.m.,

Energy and Utilities 108

Energy and Utilities Communications Manufacturing Risk 108

OpenText Information Management

NOVEMBER 22, 2017

What happens when you successfully modernize customer communications and deliver a centralized SAP-integrated content management solution? You create a superior customer experience, improve business productivity, and win an OpenText™ Elite™ Award for SAP Integration Excellence!

Energy and Utilities 68

Energy and Utilities Customer Experience Communications ECM 68

Data Matters

FEBRUARY 26, 2019

Critically, the utility had in place an internal compliance program at the time of the violations. The Settlement Agreement is heavily redacted in places, including redactions of the utility’s name, so as not to disclose sensitive information about the utility’s cyber defenses and/or in any way compromise the bulk power system.

Energy and Utilities 66

Energy and Utilities Compliance Cybersecurity Risk 66

CGI

MARCH 27, 2019

Utilities Digital Journey Insights (Part 5): Utilities decentralize organizational models to meet consumer needs. To gain the true value of digital transformation, utilities are embracing more dynamic and autonomous organizational structures that enable them to make decisions closer to the customer. Wed, 03/27/2019 - 03:33.

Energy and Utilities 74

Energy and Utilities Digital transformation Marketing Customer Experience 74

CGI

APRIL 16, 2019

Delivering on the benefits of data: How utilities can get the first-mover advantage. With the energy transition underway, there is a similar bold “rethink” taking place in the way energy companies view solutions, particularly around managing data. ravi.kumarv@cgi.com. Tue, 04/16/2019 - 04:29. Data is fuelling the future.

Energy and Utilities 75

Energy and Utilities Marketing Manufacturing Analytics 75

IBM Big Data Hub

JANUARY 16, 2024

As carbon emissions reporting becomes common worldwide, IBM is committed to assisting its clients in making informed decisions that can help address their energy demands and associated carbon impact while reducing costs. It helps identify energy or carbon hotspots to develop an optimization roadmap.

Energy and Utilities 84

Energy and Utilities IT Cloud Unstructured data 84

Security Affairs

FEBRUARY 8, 2024

In the most recent campaign, the group targeted organizations in the communications, manufacturing, utility, transportation, construction, maritime, government, information technology, and education sectors. The group also relies on customized versions of open-source tools for C2 communications and to stay under the radar.

Energy and Utilities 136

Energy and Utilities Communications Military Manufacturing 136

CGI

JUNE 4, 2020

Key strategies and technologies to help utilities respond to a “storm” never seen before. For more than three decades, I served at a leading electric utility, responding to numerous storms to keep the lights on for customers and to support critical infrastructure. COVID-19 considerations and how technology can help.

Energy and Utilities 52

Energy and Utilities Communications Mining Risk 52

CGI

SEPTEMBER 8, 2017

Utilities: Interesting Times – Blessing or Curse? There’s no doubt about it, the Utilities sector is living in ‘Interesting Times’ and those times are becoming ever more ‘interesting’. There’s no doubt about it, the Utilities sector is living in ‘Interesting Times’ and those times are becoming ever more ‘interesting’.

Energy and Utilities 40

Energy and Utilities Marketing Retail Communications 40

OpenText Information Management

APRIL 22, 2024

Your digital carbon footprint includes emissions from the software delivery process--planning, coding, building, testing, release--in addition to energy consumed from customer use. Decrease your individual energy output with automated tests executed on the cloud. Reduce the footprint of your system under test through virtualization.

Energy and Utilities 64

Energy and Utilities Artificial Intelligence Digital transformation Cloud 64

Krebs on Security

DECEMBER 13, 2022

Meanwhile, the hackers responsible are communicating directly with members through the InfraGard portal online — using a new account under the assumed identity of a financial industry CEO that was vetted by the FBI itself. “InfraGard is a social media intelligence hub for high profile persons,” USDoD said.

Sales 363

Sales Energy and Utilities Communications Data breaches 363

Security Affairs

APRIL 19, 2024

In the most recent campaign, the group targeted organizations in the communications, manufacturing, utility, transportation, construction, maritime, government, information technology, and education sectors. The group also relies on customized versions of open-source tools for C2 communications and to stay under the radar.

Energy and Utilities 133

Energy and Utilities Communications Military Access 133

Security Affairs

JULY 5, 2023

RedEnergy is a sophisticated stealer-as-a-ransomware that was employed in attacks targeting energy utilities, oil, gas, telecom, and machinery sectors. Zscaler ThreatLabz researchers discovered a new Stealer-as-a-Ransomware named RedEnergy used in attacks against energy utilities, oil, gas, telecom, and machinery sectors.

Ransomware 98

Ransomware Energy and Utilities Encryption Manufacturing 98

CGI

AUGUST 21, 2018

Utilities Digital Journey Insights (Part 2): Unlocking executive priorities for innovation. This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. Utilities recognize the need to accelerate the pace of change.

Energy and Utilities 40

Energy and Utilities Digital transformation IoT Customer Experience 40

CGI

NOVEMBER 11, 2016

Digital-born firms from telecoms are key drivers of the transformation of the energy system. Consumer-intensive industries such as communications, banking and retail are reinforcing the numerous advantages of technology adoption. Utilities are disinvesting in traditional bulk generation, such as E.ON Fri, 11/11/2016 - 02:10.

Energy and Utilities 40

Energy and Utilities Digital transformation Marketing Blockchain 40

Security Affairs

AUGUST 27, 2024

In the most recent campaign, the group targeted organizations in the communications, manufacturing, utility, transportation, construction, maritime, government, information technology, and education sectors. The group also relies on customized versions of open-source tools for C2 communications and to stay under the radar.

Energy and Utilities 131

Energy and Utilities Communications Authentication Access 131

CGI

AUGUST 6, 2018

Utilities Digital Journey Insights (Part 1): Why are utilities playing catch-up in the race to digitally transform? This series of blog posts builds on the 2018 CGI Client Global Insights, providing insights into how utilities are making progress toward digital transformation. What is holding utilities back?

Digital transformation 40

Digital transformation Energy and Utilities Retail IT 40

IBM Big Data Hub

MAY 17, 2023

Today, utilities and many other industries use drones extensively to conduct surveys, map assets and monitor business operations. Digital twins also enable better information sharing between parties—minimizing downtime and creating effective communication between asset OEMs, owners, operators and maintainers.

Energy and Utilities 76

Energy and Utilities Data collection Analytics Mining 76

IBM Big Data Hub

MAY 12, 2023

As a result, increasing numbers of organizations are migrating their information and communication technology (ICT) infrastructures to the public cloud, shifting workloads from on-premises to remote data centers and modernizing their application estates. The need to digitally transform touches every organization, in every industry.

Cloud 74

Cloud Energy and Utilities Digital transformation Communications 74

IBM Big Data Hub

MARCH 21, 2024

Frameworks like TensorFlow, PyTorch and Apache Spark MLlib support distributed computing paradigms, enabling efficient utilization of resources and faster time-to-insight. Utilize performance monitoring tools to identify bottlenecks, resource contention and underutilized resources.

Energy and Utilities 61

Energy and Utilities Artificial Intelligence Cloud Communications 61

IBM Big Data Hub

NOVEMBER 30, 2023

In the electrical utility sector, overgrowth around powerlines increases susceptibility to storm or wildfires damage. By doing so, you model your energy supply to help navigate and accelerate your transition to renewable energy. For instance, proactively identify high-risk assets and develop a contingency plan.

Energy and Utilities 85

Energy and Utilities Insurance Risk Retail 85

IBM Big Data Hub

MARCH 21, 2024

How 5G is different than other networks 5G has been praised for its transformative potential across a number of industries, largely due to the higher frequencies it utilizes and its new capabilities around the swift and secure transfer of large data volumes. And it’s all enabled by secure and auditable communications within IBM Cloud.

Energy and Utilities 86

Energy and Utilities IoT Communications Cloud 86

Security Affairs

FEBRUARY 28, 2024

. “As early as 2022, APT28 actors had utilized compromised EdgeRouters to facilitate covert cyber operations against governments, militaries, and organizations around the world.” APT28 had utilized compromised Ubiquiti EdgeRouters as a command-and-control infrastructure for MASEPIE backdoors. ” reads the joint report.

Energy and Utilities 134

Energy and Utilities Military Government Phishing 134

Data Protection Report

AUGUST 9, 2018

DHS’ webinar explained that the hackers obtained access to vendors providing computer services to electric utilities companies. In response to such concerns, regulatory agencies are increasing reporting requirements for cyberattacks targeting the energy sector. electrical grids and power plants.

Energy and Utilities 40

Energy and Utilities Computer and Electronics Risk Access 40

Security Affairs

APRIL 19, 2023

Mint Sandstorm also used custom tools in selected targets, notably organizations in the energy and transportation sectors. The group rapidly weaponized N-day vulnerabilities in popular enterprise applications by using publicly disclosed POCs. ” concludes Microsoft.

Energy and Utilities 98

Energy and Utilities Military Education Phishing 98

IBM Big Data Hub

DECEMBER 11, 2023

Integrating your key applications can help harness valuable data and foster the high-level communication across business functions necessary to operationalize sustainability in your enterprise. IT Data and ESG: Turbonomic to Envizi : Sustainability managers can view and compare the energy usage of all data centers within Envizi.

Energy and Utilities 65

Energy and Utilities Cloud Communications IT 65

IBM Big Data Hub

MARCH 8, 2024

Bandwidth: By utilizing a broader spectrum of radio frequencies than previous wireless networks, 5G networks can transmit on a much wider range of bandwidths. Not only is this better for the environment and consumers, but it also frees up employees to dedicate their time and energy to tasks that are more suited to their skill sets.

Energy and Utilities 97

Energy and Utilities IoT Cloud Artificial Intelligence 97

Info Source

SEPTEMBER 26, 2024

In our assessment of use cases, we expect the demand for these solutions to grow over proportionally in the next 5 years as GenAI technologies enable advanced automation capabilities and integrated customer communication features. These solutions are increasingly utilized in end-to-end automation of business processes.

Marketing 52

Marketing Energy and Utilities e-Discovery Records Management 52

Security Affairs

JUNE 30, 2019

The APT33 group has been around since at least 2013, since mid-2016, the group targeted the aviation industry and energy companies with connections to petrochemical production. 728 of these were identified communicating with infected hosts. Most of the targets were in the Middle East, others were in the U.S., South Korean, and Europe.

Energy and Utilities 101

Energy and Utilities IT Communications Retail 101

CGI

DECEMBER 7, 2017

CGI has recently sponsored a survey, covering over 200 retailers in European energy markets, that suggests that there are major challenges ahead. Faced with these challenges, the report highlights three major success strategies: The quality of customer service is seen by utilities as the main battleground for winning or losing new customers.

Retail 40

Retail Energy and Utilities Marketing Digital transformation 40

IBM Big Data Hub

JUNE 10, 2024

Telecom The telecom industry offers its own bread-and-butter products—communication technology devices—but also assists other industries in important ways. Companies will become more focused on energy-efficient solutions as energy costs rise.

Computer and Electronics 64

Computer and Electronics Energy and Utilities Manufacturing Analytics 64

eSecurity Planet

MARCH 14, 2022

After exploiting a vulnerability in Microsoft Exchange servers, the hackers operated pretty much the same way by implanting Cobalt Strike to establish a communication channel. The Cobalt Strike’s Command and Control protocol is a DNS-based communication that is pretty hard to detect compared to classic HTTP traffic.

Energy and Utilities 131

Energy and Utilities Ransomware Communications Security 131

CGI

APRIL 13, 2016

Demand response is one of many resources that have been used to satisfy the increasing demand for electricity, but with net energy consumption remaining relatively static in recent years, what is the future role, if any, for demand response? To begin with, the growing use of low-carbon technologies could increase net energy use again.

Energy and Utilities 40

Energy and Utilities Retail Marketing Communications 40

Krebs on Security

JULY 27, 2020

based cyber intelligence firm Hold Security has been monitoring the communications between and among a businesses ID theft gang apparently operating in Georgia and Florida but targeting businesses throughout the United States. For the past several months, Milwaukee, Wisc. ” PHANTOM OFFICES.

Energy and Utilities 360

Energy and Utilities Computer and Electronics Insurance Risk 360