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By Rick Clark When it comes to managing FOIA (Freedom of Information Act) and similar public records requests, resourcing your team effectively is crucial. Begin by identifying which departments receive the most FOIA requests. Establishing clear goals can help drive improvements in your FOIA process.
Here are some questions to ask a technology company you are looking to work with to help solve FOIA and request management issues. Does the company offer any additional services or resources to help agencies improve their FOIA and request management processes? How does the system help with the public requestors’ experience?
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Find out more about how CloudNine can help you to streamline public records request response with our cloud-based eDiscovery solution and set time to meet with us here. Focused on innovation and education, he co-founded ESI Analyst, now CloudNine Analyst, as well as Wave Software and the Master’s Conference.
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