OpenText Information Management

MAY 1, 2019

To compete and succeed in today’s fast-changing business climate, banks, insurance companies and other financial services institutions (FSIs) need to have three priorities to contend with new technologies, new market entrants and new ways of working that are changing expectations for the industry.

Financial Services 69

Financial Services Digital transformation Insurance Marketing 69

OpenText Information Management

JANUARY 12, 2021

The paper problem Financial services workflows have always been heavily paper-based. For example, in … The post Three use cases for cloud fax in financial services appeared first on OpenText Blogs.

Financial Services 90

Financial Services Cloud Customer Experience Paper 90

Data Matters

FEBRUARY 10, 2021

On February 4, 2021, the New York Department of Financial Services (NYDFS) issued Circular Letter No. 2 announcing a Cyber Insurance Risk Framework (the Framework) that describes industry best practices for New York-regulated property/casualty insurers. Insurers should: Establish a Formal Cyber Insurance Risk Strategy.

Insurance 79

Insurance Financial Services Cybersecurity Risk 79

OpenText Information Management

OCTOBER 5, 2020

In January, I wrote a predictions blog that said the priorities of the financial services industry would not change greatly over the next 12 months!

Financial Services 83

Financial Services Insurance 83

OpenText Information Management

AUGUST 26, 2024

Fast, easy, personalized, and engaging experiences are the name of the game in financial services. 3 A messaging platform can help mid-size banks and insurance companies meet these communications challenges, offering a quick ROI and the flexibility to grow into new use cases. How is your institution stacking up?

Financial Services 69

Financial Services Marketing Insurance Communications 69

Data Matters

FEBRUARY 20, 2019

On January 18, 2019, the New York State Department of Financial Services (NYDFS) issued Circular Letter 2019-1 (the Circular Letter), addressing insurers’ use of external consumer data and information sources in underwriting for life insurance. Unlawful Discrimination.

Insurance 68

Insurance Financial Services Compliance Retail 68

Security Affairs

APRIL 20, 2023

If malicious actors accessed the exposed data, the company could have faced devastating consequences and put their clients at risk, as financial services are the main target for cybercriminals. ICICI Bank’s response Threat to financial accounts Finance and insurance are one of the most targeted industries by cybercriminals.

Personal data 246

Personal data Phishing Risk Communications 246

IBM Big Data Hub

DECEMBER 1, 2023

Insurers struggle to manage profitability while trying to grow their businesses and retain clients. Large, well-established insurance companies have a reputation of being very conservative in their decision making, and they have been slow to adopt new technologies.

Insurance 96

Insurance Digital transformation Customer Experience Cloud 96

OpenText Information Management

OCTOBER 25, 2021

Every financial services organization today understands the importance of data maturity. Most financial institutions are striving to combine … The post Bridging the data ‘achievement gap’ for financial services appeared first on OpenText Blogs.

Financial Services 64

Financial Services Customer Experience Insurance 64

OpenText Information Management

APRIL 19, 2021

It’s estimated that the financial services sector could see as much as $6 trillion in cybercrime damages in 2021. In fact, research shows that financial services firms are over 300 times more … The post Could digital fax be a secret weapon for cybersecurity in financial services?

Financial Services 64

Financial Services Cybersecurity IT Insurance 64

OpenText Information Management

JANUARY 10, 2019

The New Year is upon us, and with it come new challenges and opportunities for the Financial Services industry.

Financial Services 63

Financial Services Marketing IT Insurance 63

Thales Cloud Protection & Licensing

JANUARY 16, 2025

However, as important as PCI may be, United States financial services organizations operate in one of the worlds most stringent and complex compliance landscapes. Understanding the US FinServ Compliance Landscape The US financial services industry is subject to a vast number of laws and regulations.

Compliance 62

Compliance Financial Services Encryption Insurance 62

OpenText Information Management

NOVEMBER 22, 2023

All of these elements have put pressure on the financial … The post Predictions for the financial services industry in 2024 appeared first on OpenText Blogs.

Financial Services 59

Financial Services Artificial Intelligence Customer Experience Content services 59

Thales Cloud Protection & Licensing

JANUARY 16, 2024

Key recommendations for Financial Services to improve cybersecurity and resilience in multi-clouds madhav Wed, 01/17/2024 - 05:46 The Digital Operational Resilience Act (DORA) will apply to the EU financial sector from 17 January 2025. As set out in its Article 2, DORA applies to the entire financial services sector.

Financial Services 83

Financial Services Cloud Cybersecurity Encryption 83

OpenText Information Management

JANUARY 18, 2023

The roles and responsibilities around data normalization, programming communications layouts and adding … The post Empower business users in financial services to elevate customer experience appeared first on OpenText Blogs.

Customer Experience 64

Customer Experience Financial Services Communications Insurance 64

IBM Big Data Hub

JANUARY 16, 2024

The start of 2024 brings forth many questions as to what we can expect in the year ahead, especially in the financial services industry, where technological advances have skyrocketed and added complexities to an already turbulent landscape. One example of this is in insurance.

Financial Services 48

Financial Services Customer Experience Cloud Digital transformation 48

OpenText Information Management

FEBRUARY 12, 2019

We recently wrote a blog on how AI in Financial Services can improve customer experience. It came as a bit of a surprise as … The post AI in Financial Services is growing, but there’s a way to go appeared first on OpenText Blogs. Then, my bank showed me that there’s still some work to be done.

Financial Services 55

Financial Services Customer Experience Digital transformation IT 55

Data Matters

AUGUST 19, 2020

On July 21, 2020, the New York State Department of Financial Services (NYDFS or the Department) issued a statement of charges and notice of hearing (the Statement) against First American Title Insurance Company (First American) for violations of the Department’s Cybersecurity Requirements for Financial Services Companies, 23 N.Y.C.R.R.

Financial Services 68

Financial Services Cybersecurity Insurance Risk 68

Hunton Privacy

FEBRUARY 25, 2021

As reported on the Hunton Insurance Recovery blog , on February 4, 2021, the New York Department of Financial Services (“NYDFS”), which regulates the business of insurance in New York, has issued guidelines, in the Insurance Circular Letter No. For example, Mondelez International Inc. complaint filed Oct.

Insurance 70

Insurance Cybersecurity Risk Education 70

John Battelle's Searchblog

JANUARY 26, 2015

The post Metromile: A FitBit for Your Car appeared first on John Battelle's Search Blog. Ever since writing Living Systems and The Information First Company last Fall, I’ve been citing Earnest , the financial services startup, as a poster child for what I mean by an “information-first” company.

Insurance 102

Insurance Data science Customer Experience Financial Services 102

Data Matters

JANUARY 28, 2022

Other government agencies, like the New York Department of Financial Services and the Federal Trade Commission, are also increasingly focused on the need for broad implementation of MFA. Like an incident response plan, MFA has become a critical element of cybersecurity programs. The post U.S.

Cybersecurity 157

Cybersecurity Financial Services Authentication Government 157

OpenText Information Management

APRIL 13, 2023

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more profitable than others. Why is that?

Financial Services 59

Financial Services Customer Experience Insurance Retail 59

The Last Watchdog

SEPTEMBER 24, 2024

Credit monitoring services provide ongoing tracking of credit reports for suspicious activity, and some even offer insurance for identity theft-related losses. As breaches become more frequent, credit protection services become a more attractive option for those seeking peace of mind and financial security.

Authentication 216

Authentication IT ROT Compliance 216

OpenText Information Management

APRIL 14, 2023

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. Banking and insurance industries are undergoing a generational change as customers migrate to the digital world.

Customer Experience 59

Customer Experience Financial Services Insurance Content services 59

OpenText Information Management

MARCH 24, 2020

As more and more people are instructed to stay at home, it’s impossible to overestimate the importance of seamless and continuous engagements with financial services customers. … The post Nurturing relationships while working remotely appeared first on OpenText Blogs.

Financial Services 83

Financial Services Customer Experience Insurance 83

erwin

FEBRUARY 7, 2019

The banking, financial services and insurance industry typically deals with higher data velocity and tighter regulations than most. Metadata-Driven Automation in the Insurance Industry. Insurance is another industry that has to cope with high data velocity and stringent data regulations.

Metadata 96

Metadata Healthcare Insurance Financial Services 96

OpenText Information Management

OCTOBER 18, 2022

It’s an essential part of enterprise communications for industries like healthcare, law, insurance and financial services. OpenTextTM is helping many organizations modernize their … The post The future of fax matters appeared first on OpenText Blogs. But fax in 2022 is far from a punch line.

Insurance 59

Insurance Financial Services Communications IT 59

erwin

APRIL 11, 2019

Some industries, such as healthcare and financial services, have been subject to stringent data regulations for years: GDPR now joins the Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry Data Security Standard (PCI DSS) and the Basel Committee on Banking Supervision (BCBS).

GDPR 100

GDPR Compliance e-Discovery Metadata 100

Hunton Privacy

NOVEMBER 8, 2023

On November 1, 2023, New York Governor Hochul announced that the New York State Department of Financial Services (“NYDFS”) amended its Cybersecurity Regulation applicable to covered financial institutions. Our previous blog post covered key proposed changes to the Cyber Regulation.

Cybersecurity 72

Cybersecurity Compliance IT Financial Services 72

IBM Big Data Hub

SEPTEMBER 14, 2023

insurance, banking, healthcare, etc.)—to —to establish secure and reliable connectivity between the multicloud application components and services. insurance underwriting, claims processing, payment processing, fraud detection, medical data processing, etc.)

Cloud 70

Cloud Financial Services Insurance Compliance 70

OpenText Information Management

JANUARY 24, 2025

This blog covers how traditional IT operations across disciplines such as performance monitoring, observability, configuration management, and service/asset management can contribute to achieving DORA compliance. The post What Every CIO Needs to Know About DORA: An IT Operations Perspective appeared first on OpenText Blogs.

IT 52

IT Compliance Risk Cloud 52

IBM Big Data Hub

MARCH 20, 2024

Organizations in the financial services, healthcare and other regulated sectors must place an even greater focus on managing risk—not only to meet compliance requirements, but also to maintain customer confidence and trust. Read to learn more about cloud adoption within financial services?

Cloud 72

Cloud Financial Services Risk Business Services 72

IT Governance

DECEMBER 11, 2023

Source (New) Transport USA Yes 129,611 Tcman Source (New) Manufacturing Spain Yes 108 GB (179 files) Compass Group Italia Source (New) Hospitality Italy Yes 107 GB Pan-American Life Insurance Group, Inc. Incorporated Source (Update) Insurance USA Yes 7,361 Advantis Global, Inc. and Robert W. Baird & Co.

Data Privacy 97

Data Privacy Energy and Utilities Privacy Manufacturing 97

Data Matters

JUNE 12, 2020

The ANPR also focuses on critical new technologies such as distributed ledgers and artificial intelligence, asking, for example: “What types of activities related to cryptocurrencies or cryptoassets are financial services companies or bank customers engaged? Comments are due by August 3, 2020. Comments are due by August 3, 2020.

Artificial Intelligence 68

Artificial Intelligence Blockchain Financial Services Computer and Electronics 68

OpenText Information Management

APRIL 29, 2021

According to S&P Global, the COVID-19 pandemic caused a “perfect storm” for financial services companies, which witnessed a 238 percent increase in cyber attacks in a few short months. Risks that we always knew were there have been spotlighted and accentuated.

Financial Services 69

Financial Services Risk Insurance Cybersecurity 69

KnowBe4

MARCH 28, 2023

Blog post with links: [link] [Live Demo] Ridiculously Easy Security Awareness Training and Phishing Old-school awareness training does not hack it anymore. I've written quite a few times about specific cyber insurance claim cases that required going to court to settle. He covers it from all angles!

Phishing 105

Phishing Security awareness Insurance Cybersecurity 105

OpenText Information Management

JANUARY 19, 2022

2022: The Year of the ISO 20022 Migration Major banks around the world are currently preparing for one of the most anticipated migrations in the financial services industry. The ISO 20022 migration is unlike any standard that has come before it.

Financial Services 64

Financial Services Digital transformation IT Insurance 64