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How utilities can boost engagement, retention, and profits

OpenText Information Management

Utilities have undertaken a large transformation journey to leverage new technologies (such as AI, IoT, robotics, etc.) With spreading deregulation and innovative new energy retailers entering the market, the … The post How utilities can boost engagement, retention, and profits appeared first on OpenText Blogs.

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Balancing speed and stability to reinvent utility operations for the energy transition

CGI

Balancing speed and stability to reinvent utility operations for the energy transition. The COVID-19 pandemic has underscored our need for a reliable energy supply, which is something we typically take for granted. Today, utilities must respond to rapidly changing demand profiles caused by stay-at-home orders.

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Strategize your next move to become a utilities leader, delivering value at scale and pace

CGI

Strategize your next move to become a utilities leader, delivering value at scale and pace. In 2019, our CGI Client Global Insights reveal, once again, that utilities are making considerable progress in their digital transformation journey, with 92% of executives now reporting their organization has a defined digital strategy in place.

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The challenge ahead for water retailers

CGI

The challenge ahead for water retailers. Before we all breathe a collective sigh of relief, let’s take a quick look at other markets to get a glimpse of what my lay in store for retailers in this market. As the report highlights, many energy utilities are looking to go “beyond the meter”. premanath.puch…. Add new comment.

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Darwin’s advice to the energy sector: get agile!

CGI

Darwin’s advice to the energy sector: get agile! What does Charles Darwin have to do with digital transformation in the energy sector? Darwin’s theory—that it isn’t the strongest of the species that survives, but the ones most responsive to change—can point the way for utilities to move faster toward a sustainable energy system.

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Humanizing utility assets: A new approach to using assets to drive automation

CGI

Humanizing utility assets: A new approach to using assets to drive automation. As utilities around the world navigate the path to digitalization, addressing growing customer expectations, the pressure to move to a low carbon economy, and changing operating and business models has become critical. Wed, 12/05/2018 - 00:35.

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How utilities are getting creative to find new revenue streams

CGI

How utilities are getting creative to find new revenue streams. The utilities industry is undergoing a paradigm shift. This year’s findings reveal that 57% of our utility clients view increasing investments in new products and services as key to addressing regulatory reforms. harini.kottees…. Mon, 10/15/2018 - 06:42.