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The Customer Journey Digital Transformation Workbook

Bill Schmarzo - Dell EMC

Figure 1: “Driving Business Strategies with Data Science: Big Data MBA” Because in our evolving world, successful digital transformation will be the difference whether a business survives or wilts in the modern economy. Customer Events could include planning a vacation, buying a house, or purchasing insurance.

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Meeting Evolving Business Needs – A Conversation Between RIM Educators and Thought Leaders

Information Governance Perspectives

Hunter, Dr. Tao Jin, Dr. Patricia Franks, Rae Lynn Haliday, Cheryl Pederson, and Wendy McLain on the topic of Meeting Evolving Business Needs – A Conversation Between RIM Educators and Thought Leaders. And recruiters are looking for that education and experience. They have to move from defense to offense.

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Regulatory Update: NAIC Summer 2019 National Meeting

Data Matters

The National Association of Insurance Commissioners (NAIC) held its Summer 2019 National Meeting (Summer Meeting) in New York City from August 3 to 6, 2019. The amended regulation took effect on August 1, 2019, for annuity products and will become effective on February 1, 2020, for life insurance products.

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The most valuable AI use cases for business

IBM Big Data Hub

By infusing AI into IT operations , companies can harness the considerable power of NLP, big data, and ML models to automate and streamline operational workflows, and monitor event correlation and causality determination. Education In education and training , AI can tailor educational materials to each individual student’s needs.

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Generative AI use cases for the enterprise

IBM Big Data Hub

Healthcare, insurance and education are more hesitant due to the legal and compliance efforts to which they must adhere—and the lack of insight, transparency and regulation in generative AI. Professionals in education, law, technology and the arts will likely see generative AI touch their profession sooner.

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China Publishes Draft Regulations on Protecting the Security of Key Information Infrastructure

Hunton Privacy

According to the Draft Regulations, this may include network facilities and information systems operated and managed by (1) government agencies and entities in the energy, finance, transportation, water conservation, health care, education, social insurance, environmental protection and public utilities sectors; (2) information networks, such as telecommunications (..)

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Unlocking the power of chatbots: Key benefits for businesses and customers

IBM Big Data Hub

Instead of forcing the customer to communicate in your home language, enterprise-grade chatbots can support multiple languages and can even make an educated guess based on the initial input, whether it’s in chat, text or voice. Speak customers’ language Your customers can contact your chatbot from almost any country globally.

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