IBM Big Data Hub

MAY 17, 2024

Key takeaways By implementing effective solutions for AI in commerce, brands can create seamless, personalized buying experiences that increase customer loyalty, customer engagement, retention and share of wallet across B2B and B2C channels.  And the centrality of these experiences isn’t limited to B2C vendors.

B2C 64

B2C B2B Customer Experience e-Delivery 64

CGI

MAY 6, 2021

Using blockchain to combat counterfeiting in manufacturing. Product authenticity plays a huge role in assuring consumer confidence for B2B and B2C businesses. Correspondingly, for manufacturers and retailers, safeguarding the consumer experience and ensuring safety and trust are key to protecting the brand.

Blockchain 95

Blockchain Manufacturing B2C B2B 95

Reltio

OCTOBER 28, 2021

How can you increase cross and upsell in a B2C Loyalty Management use case if you can’t connect Customer, Product and possibly also Location (retail outlet)? Having reduced manual sales compensation calculations from over 90% to under 10% globally, they then progressed to master their B2C customers.

MDM 98

MDM IT B2B Sales 98

Info Source

OCTOBER 21, 2022

The Manufacturing sector recovered strongly in 2021. The demand from the Retail sector declined for the second year in a row as this sector was struggling to transform itself. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions.

Marketing 52

Marketing Digital transformation Paper Sales 52