OpenText Information Management

JANUARY 15, 2018

The cell had worked out this was a trip … The post Putting AI-enhanced analytics at the heart of retail customer experience appeared first on OpenText Blogs. I hadn’t told it where we were going – there wasn’t an appointment on my calendar.

Customer Experience 72

Customer Experience Retail Analytics IT 72

OpenText Information Management

FEBRUARY 24, 2025

How AI is Already Helping Multiple Industries AI is helping many industries be more agile, efficient, and responsive to the changing global marketplace, for example: Retail: Manage inventory, forecast demand, optimize pricing, and streamline logistics to ensure the right products are in the right places at the right time.

Artificial Intelligence 59

Artificial Intelligence B2B Healthcare Retail 59

OpenText Information Management

OCTOBER 2, 2023

Supply chain visibility is crucial for retailers dealing with the twin challenges of volatile demand and spiraling costs. Disruption is the new watchword as retailers have seen customer demand increase (46%). At the same time, demand has become less predictable (31%).

Retail 59

Retail B2B 59

Rocket Software

DECEMBER 22, 2021

Decades ago, EDI replaced paper processes with electronic communications for B2B collaboration. Automotive companies, general manufacturers, retailers and wholesalers, among others, are now looking to improve their EDI processes. With the disruptions companies are now facing, EDI is a key element of cross-business collaboration.

B2B 87

B2B Manufacturing e-Delivery Cloud 87

OpenText Information Management

AUGUST 8, 2024

How would companies fare if they competed in the Integration Olympics, an event designed to assess how well companies are using B2B integration technologies to address specific business and supply chain challenges? Do you have a way to scale B2B integration resources to meet the needs of your business?

B2B 69

B2B Communications IoT e-Delivery 69

Reltio

JUNE 25, 2020

The shift to online commerce since the start of the pandemic in the US - both in B2C and B2B - has been dizzying. I read a CNBC interview last Monday with fashion designer and retail executive, Tory Burch. Reltio counts several luxury retailers, fashion labels, and premium cosmetics brands among our customers.

Marketing 98

Marketing Retail Customer Experience Digital transformation 98

Thales Cloud Protection & Licensing

APRIL 11, 2023

Retail companies, for example, were forced to speed up their digital presence to avoid being totally disrupted. Retail companies, insurance companies, restaurants, and banks, to name a few, and even public sector organizations serving consumers or citizens were forced to adapt. The B2B landscape wasn’t that different either.

B2C 87

B2C B2B Retail Insurance 87

IBM Big Data Hub

SEPTEMBER 6, 2023

For example, a retail clothing company might use generative AI to customize email or online experiences tailored for different customer personas. Add generative AI to your marketing toolkit In the IBM survey, CMOs cited content creation and editing, SEO and social media marketing as the top B2B use cases for generative AI capabilities.

Marketing 112

Marketing B2B Customer Experience Communications 112

The Last Watchdog

NOVEMBER 13, 2018

Thus, what we’re experiencing today is the blossoming of B2B and B2C commerce transacted digitally. But then along came cloud services, mobile computing and the Internet of Things, which gelled into digital transformation. And the company was recently named a 2018 Gartner Cool Vendor.

Security 140

Security Digital transformation B2C Cloud 140

OpenText Information Management

DECEMBER 16, 2019

While it’s easy for small business owners to think that digital transformation is primarily an issue for large enterprises, many retailers prefer, or even require, all their suppliers to be EDI savvy. Costco Wholesale is a multi-billion dollar global retailer with warehouse club operations in eight countries.

Compliance 80

Compliance Digital transformation Retail B2B 80

Data Protection Report

JANUARY 10, 2023

The Direct Marketing Guidance is accompanied by various resources, including checklists, FAQs, an online training module, specific guidance relating to SMEs, B2B marketing, data brokers, political campaigning and direct marketing in the public sector. B2B marketing on professional networking sites. 122 of the Data Protection Act 2018.

Marketing 105

Marketing B2B Personal data Retail 105

OpenText Information Management

FEBRUARY 11, 2018

In the retail sector, vendor compliance programs exist to reduce the time and effort it takes get the product to customers. To help reduce “time to customer”, retailers publish vendor compliance manuals with standards and expectations for doing business with them.

Compliance 67

Compliance Retail IT B2B 67

The Last Watchdog

AUGUST 31, 2023

Best B2B Tech Tool of 2023 by Products That Count. Voxel software is transforming operations in warehousing, manufacturing, retail, transportation, construction, and oil & gas. Featured in the Fast Company magazine Most Innovative Companies list. A demo is available upon request.

Artificial Intelligence 100

Artificial Intelligence Manufacturing B2B Retail 100

Reltio

OCTOBER 28, 2021

What gets them excited, what drives success for them, what gets them promoted are business outcomes delivered against a specific use case.But there’s the rub: How can you improve operational efficiency in a B2B selling use case if you can’t link Account and Contact so your sellers know which individuals work for which company?

MDM 98

MDM IT B2B Sales 98

Reltio

JANUARY 9, 2020

Think of it this way: A customer at a major clothing retailer doesn’t differentiate her experience between shopping for sweaters on the website, trying on jeans in the store, or checking her email for a discount code. Instead of thinking about B2B or B2C, think H2H: Human to Human.

Customer Experience 69

Customer Experience MDM Retail B2C 69

IBM Big Data Hub

JUNE 30, 2023

​ B2B companies are under unexpected pressure to deliver digital experiences on par with those in the consumer space, and capturing customer loyalty is trickier than ever.​ ​ Yet dealers and retailers are struggling to find parts easily and meet promise dates to their end consumers.

B2B 62

B2B Manufacturing Blockchain Retail 62

Reltio

APRIL 25, 2019

White Paper: The Golden Path to B2C Customer 360 – What We Learned from World’s Largest Retail & Consumer Brands. White Paper: The Golden Path to B2B Customer 360 – What We Learned from Serving World’s Largest B2B Enterprises. For Future. The post Is Your Customer Experience Future-Ready? appeared first on Reltio Cloud.

Customer Experience 75

Customer Experience Digital transformation B2B B2C 75

Interactive Information Management

FEBRUARY 4, 2021

Particularly the B2B, B2G, online B2C and nonprofit communities? Setting aside brick-and-mortar retail for a while more). What difference does this make to your business? In short, this year, your own publishing power needs attention, to your own audience for attention to you.

B2C 52

B2C Government Marketing B2B 52

IBM Big Data Hub

SEPTEMBER 27, 2023

The challenges of keeping a promise The challenge is particularly true in highly competitive areas like omnichannel retail or even B2B domains—wholesale distribution and dealer-based after-market parts. It becomes very challenging to uphold the promise when so much is changing in the processes that trigger demand and supply.

B2B 74

B2B Sales Retail Marketing 74

Reltio

FEBRUARY 3, 2021

Gartner points to Reltio’s “market momentum,” “real-time B2B and B2C,” and a “mature cloud offering” as Strengths. Reltio Connected Data Platform is the only cloud-native, multi-tenant, multi-domain MDM software as a service ( SaaS ) platform on the market. Unparalleled Performance.

MDM 98

MDM Cloud Marketing B2C 98

OpenText Information Management

OCTOBER 19, 2023

If you shop at large retail chains in Australia, there’s a good chance that The Consortium Clemenger delivered some of the best-known brands you see on the shelves. For more than 30 years, we’ve brought a consumer-centric approach to fulfillment in the Australian market.

Marketing 64

Marketing Retail B2B Cloud 64

Reltio

MAY 14, 2024

Data fragmentation and silos are common challenges faced by various industries, including financial services, insurance, B2B, and retail. B2B companies often have disconnected sales and marketing data and fragmented supply chain information.

Marketing 52

Marketing Cloud MDM Digital transformation 52

Reltio

MARCH 15, 2019

Kevin McBride and Jay Hook of HP took the opportunity of managing mismatched B2B account data, and turned it into an exceptional B2B Account Master implementation, beginning their sophisticated digital transformation journey. Whether it is retail, CPG, or auto industry, unlocking the value of customer data is always challenging.

B2B 40

B2B Digital transformation Retail MDM 40

Reltio

SEPTEMBER 13, 2022

The study’s composite customer had both B2B and B2C channels, which is an important characteristic as Reltio’s platform is deployed by our customers in both contexts. Improved first call resolution in B2B and B2C call center environments created $3.1 Increased registered users generated an increase in operating profits by $4.9

MDM 52

MDM B2C IT B2B 52

OpenText Information Management

NOVEMBER 28, 2018

For the largest retailers, getting their suppliers to comply to their digital trading requirements is as easy as imposing hefty fines for non-compliance. But for most retailers, the all stick, no carrots approach may not work.

Retail 45

Retail Compliance B2B 45

Thales Cloud Protection & Licensing

JULY 3, 2023

Regardless of the business you run, whether it’s in retail, insurance, or healthcare, you’re likely to rely on user data to deliver the personalised experiences that individuals demand. Enter progressive profiling.

Data collection 62

Data collection IT B2C B2B 62

Privacy and Cybersecurity Law

FEBRUARY 18, 2022

The California AG announced on January 28 that it had sent a number of letters to “major corporations in the retail, home improvement, travel, and food services industries” relating to non-compliance with the notice of financial incentive requirement as it relates to their loyalty programs. AG Enforcement.

Privacy 52

Privacy Compliance B2B Retail 52

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Think about how Amazon’s market capitalization towers above that of other retailers, or how the iPhone regularly captures over 90 percent of smartphone industry profits.) Just as sobering as the shift of profit pools to customers, is when scale and network effects dominate markets, economic value rises to the top.

Digital transformation 98

Digital transformation Big data Marketing Artificial Intelligence 98

Reltio

OCTOBER 22, 2020

But I may be reaching out on behalf of my spouse, who is also a retail banking and commercial customer. But the same holds true for other industries like telco, insurance, CPG, retail and life sciences. I am one person, but I may be using different email addresses and have different needs based on my role in any interaction.

Personal data 59

Personal data Marketing Customer Experience Retail 59

Info Source

OCTOBER 28, 2024

Brix has extensive experience in the SaaS sector including growing a B2B SaaS platform company from 13 m EUR to 44 m EUR revenue and listing it on the Australian stock exchange. The logistics, retail and manufacturing sectors in particular, as well as the partner business, offer ExB great opportunities.

Digital transformation 40

Digital transformation Unstructured data B2B Marketing 40

Info Source

SEPTEMBER 26, 2024

Second tier verticals with a growth rate above the industry average in 2023 were Retail, Telecommunication & Utilities, and the Energy sector. One of the major impacts on the input mix is the adoption of B2B e-invoicing.

Marketing 52

Marketing Energy and Utilities e-Discovery Records Management 52

Reltio

JUNE 12, 2020

B2B, B2C or B2B2C: B2B. I started with a high-street retailer which was going through the enormous challenge of connecting its customer data from millions of records sitting on legacy systems. Years in Position: Over 10 years. How can people connect with you? LinkedIn: [link].

Insurance 52

Insurance Customer Experience B2B MDM 52

Reltio

JUNE 22, 2022

An industrial equipment retailer maximized ROI by creating a direct Salesforce connection in just 4 days. Whether it's B2C or B2B engagement, customers, vendors, and suppliers all expect real-time experiences. Director, Enterprise Data Platform, Advarra. API performance monitoring. Today’s business interactions demand immediacy.

MDM 52

MDM Insurance B2C B2B 52

Info Source

NOVEMBER 14, 2018

Kofax RPA has eliminated 100 percent of the cost of routine B2B portal updates and eliminated costly transcription errors,” said Darren Klaum, Director, Business Systems at PITT OHIO. “By Kofax was able to fully automate this process including the data flowing between systems and reduce multi-step manual processes. Product Information.

Artificial Intelligence 40

Artificial Intelligence B2B Digital transformation Marketing 40

Info Source

OCTOBER 21, 2022

The demand from the Retail sector declined for the second year in a row as this sector was struggling to transform itself. email and electronic sourced inputs) caused by growing virtual B2C and B2B interactions. CAPTURE INPUT SOURCES.

Marketing 52

Marketing Digital transformation Paper Sales 52

Interactive Information Management

DECEMBER 6, 2013

Our insight comes from many places, though primarily from the experiences of our long list of DC area clients - ranging from IT and B2B service companies, to retail, B2C and startup businesses.

Marketing 45

Marketing Metadata B2C Communications 45

Bill Schmarzo - Dell EMC

APRIL 4, 2018

Think about how Amazon’s market capitalization towers above that of other retailers, or how the iPhone regularly captures over 90 percent of smartphone industry profits.) Just as sobering as the shift of profit pools to customers, is when scale and network effects dominate markets, economic value rises to the top.

Digital transformation 40

Digital transformation Big data Marketing Artificial Intelligence 40