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Four important questions that AI can help retailers answer

OpenText Information Management

In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail experience. So, where can AI most help retailers? Here’s four questions I think a combination … The post Four important questions that AI can help retailers answer appeared first on OpenText Blogs.

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Artificial Intelligence: a new frontier to customer experience

OpenText Information Management

Facing heightened competition and increasing demands from customers, many organisations are now leveraging Artificial Intelligence (AI) to stay ahead of the curve. According to the … The post Artificial Intelligence: a new frontier to customer experience appeared first on OpenText Blogs.

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Artificial intelligence in cyber security

IT Governance

What is Artificial Intelligence? Artificial intelligence (AI) is the creation of intelligent machines that can learn from experience, allowing them to work and react as a human would. Such machine learning has been adopted in industries such as motoring, healthcare and retail.

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The top 5 trends transforming retail and CPG in 2025 

OpenText Information Management

The retail and Consumer Packaged Goods (CPG) industries are experiencing a profound technological metamorphosis, driven by rapid digital innovation, changing consumer expectations, and the need for operational efficiency. In 2025, these technologies are no longer novelties but integral components of retail and CPG marketing strategies.

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Data monetization: driving the new competitive edge in retail

CGI

Data monetization: driving the new competitive edge in retail. Retailers are fully aware that their future relies largely on their ability to use data efficiently. However, in today’s dynamic and highly competitive retail sector, retailers need to accelerate their plans and commit resolutely to the path of data monetization.

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Does artificial intelligence mean artificial security?

Thales Cloud Protection & Licensing

Marvin Minsky is recognised as one of the founding fathers of artificial intelligence. You may be a retailer predicting the mood of a potential buyer using deep learning for sentiment analysis, or maybe you run an aircraft lease company consuming diagnostics to make critical decisions about engine component failures.

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Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

As the retail industry witnesses a shift towards a more digital, on-demand consumer base, AI is becoming the secret weapon for retailers to better understand and cater to this evolving consumer behavior. Retailers recognize the need to build their strategies around AI, integrating it into many aspects of their operations.

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