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Artificial Intelligence: a new frontier to customer experience

OpenText Information Management

Facing heightened competition and increasing demands from customers, many organisations are now leveraging Artificial Intelligence (AI) to stay ahead of the curve. According to the … The post Artificial Intelligence: a new frontier to customer experience appeared first on OpenText Blogs.

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Summary – “Industry in One: Financial Services”

ARMA International

The scope of a records and information management (RIM) program in financial services can seem overwhelming. Compared to other industries, the complexities of managing records and information in financial services are arguably some of the toughest to solve, primarily because of the intense regulatory scrutiny.

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New York Department of Financial Services Issues Guidance Regarding Life Insurers’ Use of External Consumer Data in Underwriting

Data Matters

On January 18, 2019, the New York State Department of Financial Services (NYDFS) issued Circular Letter 2019-1 (the Circular Letter), addressing insurers’ use of external consumer data and information sources in underwriting for life insurance.

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Take advantage of AI and use it to make your business better

IBM Big Data Hub

Artificial intelligence (AI) adoption is here. In fact, the use of artificial intelligence in business is developing beyond small, use-case specific applications into a paradigm that places AI at the strategic core of business operations.

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The Role of Master Data Management in Enabling Omnichannel Connected Customer Experiences

Reltio

Our innovative customers span different industries like life sciences, financial services and insurance, healthcare, CPG, apparel, retail, travel and hospitality and high tech. I had an experience with a retailer that had two disconnected profiles for me. Jan 8, 2020. But, they all have one thing in common.

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How IBM is helping organizations accelerate their adoption of intelligent automation solutions

IBM Big Data Hub

As you’ve heard IBM CEO Arvind Krishna share many times, IBM is a hybrid cloud and artificial intelligence company. That technology, of course, is artificial intelligence. Ultimately, we believe the answer lies in the power of augmenting our own human intelligence.

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The state of AI and information readiness in banking

OpenText Information Management

According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a new customer in under 40 minutes. Yet, only a quarter of respondents felt they could pull front and back end systems together to deliver optimum customer service.

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