Archiving Exercises Record destruction 
Data Protection Report
SEPTEMBER 23, 2021
If a consumer called the insurer, the script used by the call center did not inform the consumer that additional information regarding the insurer’s privacy policy, retention, and how to exercise rights was available at the insurer’s website or through a recording that the consumer could opt to hear.
Brandeis Records Manager
MAY 20, 2016
Goals over objectives over actions is a necessary exercise for anyone serious about developing a program-level endeavor. Rather, a proportion of tactical, opportunistic, and real-time point solutions must be a part of any result-oriented records program. I’m not touting a pure “shoot from the hip” approach.
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