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News alert: Harter Secrest & Emery announces designation as NetDiligence-authorized Breach Coac

The Last Watchdog

Harter Secrest & Emery’s privacy and data security clients range from Fortune 100 corporations to closely-held businesses in a wide range of industries, including healthcare, financial services, data analytics/big data, retail, education, manufacturers, defense contractors, and employers of all sizes.

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Celebrating the human touch: how Autoscore impacts customer service quality

OpenText Information Management

Today, we're exploring how the OpenText ™ Contact Center Analytics solution, specifically its AutoScore module, is helping organizations identify and celebrate exceptional human-driven customer service in the age of AI. The evolving role of human agents In recent years, we've seen a significant shift in customer service operations.

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How to Take Your Business to The Next Level with Data Intelligence

erwin

Educators can provide a more valuable learning experience and environment for students. With the use of data intelligence tools, educational institutes can provide teachers with a more holistic view of a student’s academic performance. Graph analytics and associative technology for better results. Expanding big data.

Analytics 103
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The most valuable AI use cases for business

IBM Big Data Hub

Promote cross- and up-selling Recommendation engines use consumer behavior data and AI algorithms to help discover data trends to be used in the development of more effective up-selling and cross-selling strategies, resulting in more useful add-on recommendations for customers during checkout for online retailers.

Retail 82
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Conversational AI use cases for enterprises

IBM Big Data Hub

Predictive analytics integrates with NLP, ML and DL to enhance decision-making capabilities, extract insights, and use historical data to forecast future behavior, preferences and trends. ML and DL lie at the core of predictive analytics, enabling models to learn from data, identify patterns and make predictions about future events.

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ICYMI: Day 1 of Data Citizens recap

Collibra

Today we kicked off our best Data Citizens yet with 45 speakers across 8 industries including retail, financial services, telecommunications, technology, healthcare and education. Class in session: Data Intelligence in higher education: This was our first panel session of the day and I loved every minute of it.

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GUEST ESSAY: Leveraging best practices and an open standard to protect corporate data

The Last Watchdog

Two-thirds of the global population will be protected by privacy regulations by 2023, and 70% of organizations say such regulations make cloud migrations and analytics more difficult. Educate employees. At least 10 additional states have enacted or are considering data privacy laws. Outmoded cyber solutions.