2029, Artificial Intelligence and Customer Experience

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2029

Artificial Intelligence

Customer Experience

Retailers can tap into generative AI to enhance support for customers and employees

IBM Big Data Hub

DECEMBER 5, 2023

trillion on retail businesses through 2029. While generative AI currently makes up only 9% of the retail industry’s bottom line impact in 2023, IHL anticipates generative AI will grow to represent 78% of the total financial impact by 2029, reaching a total of USD 4.4 trillion in that year.

Retail

Retail Unstructured data Artificial Intelligence Sales

10 everyday machine learning use cases

IBM Big Data Hub

OCTOBER 16, 2023

Machine learning (ML)—the artificial intelligence (AI) subfield in which machines learn from datasets and past experiences by recognizing patterns and generating predictions—is a $21 billion global industry projected to become a $209 billion industry by 2029.

Marketing

Marketing Data science e-Discovery Analytics

Information Management Today

Retailers can tap into generative AI to enhance support for customers and employees

10 everyday machine learning use cases

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