IBM Big Data Hub

APRIL 10, 2024

By 2027, 25% of CIOs will have compensation linked to their sustainable technology impact. Developer Experience: A truism is emerging in the software industry: good developer experience leads to great customer experience. Modernization can substantially address sustainability goals.

Cloud 88

Cloud Marketing Risk Customer Experience 88

Info Source

SEPTEMBER 15, 2023

The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. We expect strong demand in established economies that is increasingly fulfilled with solutions that involve RPA and AI technologies.

Information capture 52

Information capture Marketing Records Management Customer Experience 52

Info Source

NOVEMBER 13, 2023

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

Information capture 52

Information capture Marketing Records Management Paper 52