IBM Big Data Hub

MAY 19, 2023

billion by 2027. These issues started impacting their customer experience and eventually led to customer retention challenges. The rapid growth of global web-based ERP solution providers The global cloud ERP market is expected to grow at a CAGR of 15%, from USD 64.7 billion in 2022 to USD 130.0

Cloud 74

Cloud Unstructured data Customer Experience Manufacturing 74

OpenText Information Management

SEPTEMBER 16, 2024

billion by 2027. Digital twins of assets, equipment, and supporting workflows will play an increasing role in helping improve operational efficiency, reduce costs, minimize risks, and predict machine failures before they occur.

Energy and Utilities 111

Energy and Utilities e-Delivery Analytics Mining 111

IBM Big Data Hub

APRIL 10, 2024

By 2027, 25% of CIOs will have compensation linked to their sustainable technology impact. Developer Experience: A truism is emerging in the software industry: good developer experience leads to great customer experience. Modernization can substantially address sustainability goals.

Cloud 88

Cloud Marketing Risk Customer Experience 88

Info Source

SEPTEMBER 15, 2023

The demand for the automation of transactional business processes continued to increase, fueled by the shortage in skilled staff and increasing customer experience expectations following the pandemic. We expect strong demand in established economies that is increasingly fulfilled with solutions that involve RPA and AI technologies.

Information capture 52

Information capture Marketing Records Management Customer Experience 52

Info Source

NOVEMBER 13, 2023

For the Capture & IDP Software market in the EMEA region, Infosource predicts an accelerated growth of end customer investments in the next 5 years. AI-based solutions and subscription-based services will lower the barrier to entry for process automation and meet requirements for improved customer experience and employee satisfaction.

Information capture 52

Information capture Marketing Records Management Paper 52

IBM Big Data Hub

MARCH 8, 2024

For some ecommerce businesses, dynamic pricing can help maximize revenue while remaining competitive in the market, though it’s crucial to carefully select the AI’s parameters to avoid unrealistic pricing structures that might deter new customers. For purchases that are heavily dependent on environmental context—e.g.,

Retail 79

Retail e-Discovery Marketing Artificial Intelligence 79

IBM Big Data Hub

MARCH 14, 2024

By 2027, the final year covered in the report, 155 million units are expected to ship, representing a compound annual growth rate (CAGR) of 7.4%. Soon, expect 5G connectivity to play a bigger role in enhancing both the employee and customer experience. But going beyond the numbers, what does this surge in interest really mean?

Cloud 59

Cloud IoT Energy and Utilities Artificial Intelligence 59