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Opportunity for Comment: FY 2022-2026 Draft Strategic Plan

National Archives Records Express

The draft plan updates the agency’s strategic objectives to focus agency resources on improving equity, providing a world-class customer experience for all customers, and using our experiences during the pandemic to accelerate agency modernization.

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Achieve your AI goals with an open data lakehouse approach

IBM Big Data Hub

Artificial intelligence (AI) is now at the forefront of how enterprises work with data to help reinvent operations, improve customer experiences, and maintain a competitive advantage. from 2022 to 2026. It’s no longer a nice-to-have, but an integral part of a successful data strategy.

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Respecting Privacy and Data Protection: World Consumer Rights Day

Thales Cloud Protection & Licensing

It’s estimated that more than 20% of retail sales will come from eCommerce in 2023 (rising to nearly 25% in 2026), illustrating the magnitude of digital transactions. They also demand exemplary customer experience, and most are not shy about taking their business elsewhere if their expectations go unmet.

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How can banks succeed in the digital banking era?

Thales Cloud Protection & Licensing

Digital-only banks and Fintechs are expected to grow “at a compound annual rate of about 23.41%” from 2021-2026. The digital customer experience, openness of modern banking, and flexibility of hybrid IT are essential to their business success. It is no different in banking, where digital-only banks are growing rapidly.

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IBM Consulting unveils Center of Excellence for generative AI

IBM Big Data Hub

The Center of Excellence (CoE) already has more than 1,000 consultants with specialized generative AI expertise that are engaging with a global set of clients to drive productivity in IT operations and core business processes like HR or marketing, elevate their customer experiences and create new business models.

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The Rise of Privacy-by-Design: APRA's Impact on Business Practices

Thales Cloud Protection & Licensing

Indiana's law is scheduled for 2026. APRA's pending legislation is already prompting businesses to acknowledge the importance of proactively developing robust privacy practices and integrating a privacy-by-design philosophy into customer experience strategies. Indiana's law is scheduled for 2026.

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Why invest in data quality and observability

Collibra

Building your case Gartner expects that by 2026, 70% of organizations successfully applying observability will achieve shorter latency for decision making , enabling competitive advantage for target business or IT processes. You can install quality checks at every step of the data journey, opening up opportunities to build trust in data.