From channel to customer: How an omni-channel experience is the key to the retail industry’s success
CGI
DECEMBER 20, 2018
Thu, 12/20/2018 - 15:50. Retailers are making a decided shift in focus from channel to customer , led by the growing demand for seamless and personalized customer experiences. Key recommendations to ensure a data-rich and secure omni-channel future. adrian.alleyne…. Well, maybe. What is the new brick-and-mortar reality?
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